Category: IT Support London

We often think of cybercriminals as evil geniuses working in ‘MI5-style’ control rooms, continually working to uncover weaknesses in the cybersecurity of businesses and individuals internationally. In reality, it is

Are you ready to revolutionise your productivity with Microsoft 365 Copilot? Imagine having a virtual assistant at your fingertips, seamlessly integrated into your favourite Microsoft tools like Word, Teams, PowerPoint,

In recent weeks, Google has ramped up its efforts to shield users from the onslaught of Spam, solidifying its commitment to delivering only legitimate and relevant emails. This move introduces

In an exciting development for Sereno IT Support, last month we proudly announced the appointment of Mit Patel as our new chairman. With an illustrious career spanning over two decades in the

With the exponential rise in sophisticated cyber threats, ensuring the protection of sensitive data, users, and infrastructure has become an indispensable priority for every business.   Fortunately, if your team is

As businesses pivot towards AI to maintain competitiveness, drive growth, and foster innovation, Microsoft, being at the forefront of this AI revolution, has introduced a few groundbreaking products – the

https://youtu.be/qpRLK2k1Qzw Starting a new business venture is an exciting journey, but one of the critical aspects that demand careful consideration is the setup of your Information Technology (IT) infrastructure. With

Ever wondered how the tiniest chink in your cyber armour could snowball into a digital catastrophe? In our hyper-connected world, where every click and keystroke leaves a trace, IT security

Navigating through IT invoices can often feel like unravelling a tangled web of different services, each tied to different aspects such as emails, devices, employees, and sites. In the quest

In the dynamic realm of tech and IT, businesses are more and more hooked on a variety of devices and apps to streamline operations and boost productivity. But with this

In the ever-evolving world of IT support, long-term contracts (LTCs) have become a common practice. However, do they exist purely as industry norms, or do they hold benefits for consumers?

As our lives become increasingly intertwined with the digital world, so too do the tactics of cybercriminals seeking to exploit our trust and vulnerability. Phishing scams, in their myriad forms,

Your email account is the digital nerve centre of your daily life, a vital tool for work and personal communication. Yet, it’s also a prime target for hackers and securing

The internet: the lifeblood of today’s businesses, no matter their size. It’s more than just a connection; it’s where your brand thrives, where you reach your valued customers, where you

It’s no secret that technology is evolving at an astonishing rate, and this evolution often comes with both opportunities and challenges. One such change set to unfold in the year

Welcome to our comprehensive glossary of technical terms and jargon in managed IT support services!   In today’s rapidly evolving digital landscape, businesses rely heavily on technology to thrive. But navigating

https://youtu.be/gAxCW6wkpG0 We’re thrilled to announce that Sereno IT is celebrating its first year of revolutionising the IT support landscape! In just 365 days, our dedicated team of brilliant engineers has

In today’s digital age, where data holds the key to business success, storing and safeguarding critical information has become more vital than ever.   Small and medium businesses (SMBs) are increasingly

Although Microsoft announced that Windows Server 2012 would reach its end of life some time ago, we know many of you are still deliberating on the right choice for your

Disasters strike without warning, wreaking havoc on small businesses with devastating force. Just look at the infamous coronavirus pandemic—a stark reminder that prevention is often out of our hands. But

Getting a new team member on board is an exciting time for any business. But we all know the administrative side of setting them up with all the necessary IT

In today’s digital age, businesses of all sizes heavily rely on technology to operate and grow. From storing sensitive data to communicating with clients and employees, technology plays a crucial

https://youtu.be/fDVATgLlcuc Dealing with outdated IT support Have you ever found yourself stuck in an IT support purgatory? You know the drill:  Scenario 1: You call your IT provider, hoping for

The covid pandemic has revolutionised the way most of us work. We are no longer chained to office desks, and instead embracing the benefits of hybrid working. But is the

Interested in what Sereno does, but not ready for a conversation yet? We understand that change can be daunting, especially when it comes to technology. We also understand that you

Are you looking for ways to boost your business’s productivity and streamline your operations in 2024? If so, you might be wondering if Microsoft 365 is the right choice for

As a financial firm, you know better than anyone how vital it is to keep your clients’ and customers’ sensitive information secure. From monetary transactions to personal and financial data,

IT: An Investment or Expense? The definition of an expense over an investment is quite clear cut. An investment is spending that creates an asset and improves profits, whilst a

The past few years have been turbulent, with staff turnover at an all time high. Most companies will have noticed the impact of ‘The Great Resignation’, or will have had