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IT Support Pricing · London
Wondering what IT support in London should cost? We keep it simple, a clear monthly price based on your team size, devices, setup, security needs and the level of support you require. No vague packages, no hidden extras.
The next step is to choose a time that works for you. Once booked, our team will be ready to discuss your enquiry.
If you do not book, we’ll contact you within 60 minutes during business hours.
Quote within 1 hour
Answer a few quick questions and we will help you understand what your monthly IT support cost could look like.
Step 1 of 2
How it works
Your monthly price is shaped around how your business works today, the technology you already use and the level of support you need from Sereno.
The size and shape of your team, and the devices they work on every day.
Number of employees
Office locations
Windows, Mac or both
The platforms and systems your business already runs on.
Microsoft 365 or Google Workspace
Your current tools and systems
Level of day-to-day support
The level of ownership and protection you want from Sereno.
Fully managed or co-managed
Cyber security requirements
Onsite and one-off project needs
A 10-person business and a 50-person business both need dependable IT support. The difference is the level of resource, security and ownership required.
We will help you understand what is included, what is optional and what would be excessive for your current stage.
See what your plan could includeNo obligation. Personalised within 1 hour.
No confusing packages
No hidden surprises
No paying for services that do not make sense for your business
Simple to budget
Your plan can include unlimited IT support for a fixed per-employee monthly price, clear, easy to budget and simple to scale as your team grows.
You do not pay for onsite IT support you may not use. If onsite support, projects, cyber security improvements or one-off work are needed, we will agree that with you upfront.
What's included
Your plan is built around what your business needs now, with the flexibility to add more as your requirements change. Depending on your setup, it can include:
We will explain what makes sense for your business, what can be added later and what you do not need to pay for right now.
Choose your model
You may want Sereno to take full ownership of your IT. Or you may already have someone handling part of it and need support alongside them. Either way, we shape your plan around the role you want us to play.
Sereno owns your IT end-to-end
Works alongside your team
If you are not sure which option is right, the quote process will help you understand the best fit.
Comparing providers
You may be comparing IT support pricing because your current provider is no longer working for you.
Response times are slow
Communication is poor
The same issues keep coming back
Your business has grown, but your IT support has not
We look at where you are now, what is not working and what your business needs from a more proactive IT support company.
If you decide to move forward, we can also help manage the transition from your current provider.
We want you to feel confident before committing long term. That is why Sereno offers a 30-day rolling partnership in the first year, so you are not locked into a long contract before you know we are the right fit. You get the support, structure and ownership your business needs, with the flexibility to make sure the partnership works for you.
After you enquire
A simple, no-pressure path from first enquiry to a clear quote, with an IT advisor back to you within 1 hour.
Share a few details about your team size, current setup and what you need help with.
We look at your size, systems, devices and current support to see what fits, managed, co-managed, security, projects or a mix.
An IT advisor talks through your options and gives you clear pricing based on your needs.
We explain what's included, what's optional and what's excessive, and the monthly cost we recommend.
No pressure. You get the information you need to decide whether Sereno is the right IT partner.
Dominik
a year ago
Jo Joynes
a year ago
AJ Shazad
a year ago
Tim Field
a year ago
Scott Simmons
a year ago
Adam Wright
a year ago
MB
a year ago
Daljit Sumal
a year ago
Kevin Williams
a year ago
Richard Martin
a year ago
Annabelle Pugh
2 years ago
Dana Ozola
2 years ago
John Holmes
2 years ago
Alexander Moss
2 years ago
James Goodwin
2 years ago
Madeleine Barley
2 years ago
Chris Needham
3 years ago
shima
9 months ago
“Sereno have been a reliable and valued partner, with a fantastic team of highly responsive and capable technicians, backed by proactive and forward-thinking leadership.”
John Holmes
IT Manager, Oikos Storage Ltd
CloudTango Review
“After a couple of challenging years with our previous IT support company, moving to Sereno IT in 2024 has been one of the best business decisions we've made.”
Joanna Socko
Franklyn James
CloudTango Review
“IT is no longer a burden or even a part of my work week. I know the team are looked after quickly if they have an issue, and I get all the advice and guidance…”
Jamie Waldegrave
COO/CFO, Urban Logistics
CloudTango Review
“The advice we've had from Sereno means we can make informed decisions about what our company actually needs and we know we can implement changes easily.”
Alice Lees
Hutton Consulting
CloudTango Review
“Sereno IT provided a solution that perfectly aligned with our needs. Not only did they help us save on costs, but they also ensured our systems are secure and…”
Nigel Shearsby
Statons Estate Agents
CloudTango Review
“We've been working with Sereno IT for a year now and continue to be impressed by their forward-thinking approach.”
Katie Sexton
Archio Ltd
CloudTango Review
“Sereno are an innovative IT company who make solving your IT issues quick and simple with their vast knowledge.”
Jo Nauman
AKT Productions Limited
CloudTango Review
“We have been working with Sereno for around a year and half now, and the support they've provided has been truly invaluable to our business.”
Fay Allen
Greencore Homes Ltd
CloudTango Review
“We've been working with SERENO IT and are very happy with their service. Communication is always smooth and efficient, and their team is extremely helpful and…”
Aziz Selcuk Tuncer
Ant Yapi UK Ltd
CloudTango Review
“Reliable, Responsive, and Proactive — A True IT Partner. We switched to Sereno after experiencing repeated delays and poor communication from our previous IT…”
Nisha Patel
Strata Property Group Ltd
CloudTango Review
“We have worked with Sereno for a couple of years and have been really pleased with them, they are much better than our previous IT support.”
Justin Elvey
Director, Big Potato Limited
CloudTango Review
5-star rated on Google and CloudTango
75+
Companies and 2,300+ people supported
98%
Client retention since inception, with zero quality-related churn
100%
Staff retention last year, so you work with the same accountable team
Growing
We helped our clients grow 14% on average last year
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Your personalised quote
Want to understand what IT support would cost for your London business? Answer a few quick questions and we will send you a clear, no-obligation quote within 1 hour.
You will know
We'll get back to you within 60 minutes during business hours.
The next step is to choose a time that works for you. Once booked, our team will be ready to discuss your enquiry.
If you do not book, we’ll contact you within 60 minutes during business hours.
Step 1 of 2
Case studies
London businesses come to Sereno when they want IT to feel organised, owned and easier to manage. Real outcomes for real businesses.
Case study · Hutton Consulting
Modernised cloud and identity setup to support hybrid working, with security and strategy from a partner they could finally trust.
Read the case study
Case study · Statons Estate Agents
Took ownership of devices, onboarding and security so the operations team could focus on customers, not IT.
Read the case study
Case study · Urban Logistics REIT
Built an IT roadmap aligned to growth, with predictable monthly investment, dependable support and clearer reporting.
Read the case study
Google Reviews