Privacy Policy

Sereno respects your privacy. We recognize the potential of technology to help you communicate with our company via our website and through email, and we would like to use this technology over time to develop a relationship with you. We have developed the following guidelines to ensure responsible use of any information you share with us electronically. Please read the following to learn more about our privacy policy.

This privacy policy is incorporated into this document. If you do not agree to the terms of this privacy policy, please do not provide Sereno with any information and do not use the Sereno website or services. Your continued use of the Sereno website after the privacy policy has been modified will signify your acceptance of the changes for information gathered after the date of the change.


  •  Personally identifiable information collected through our website
  •  Intended usage of this personally identifiable information
  •  Choices available regarding opt-in/opt-out, data collection, use and distribution of the information
  •  Security measures to protect the loss or misuse of information under Sereno’ control
  •  How to maintain the accuracy of your information

Collection and Use of Information

Sereno will only collect, use and transfer Personal Data about you if you have consented to that collection, use and transfer, unless Sereno believes that such action is necessary to (a) conform to legal requirements (b) protect and defend its rights or property (c) enforce this Policy or (d) act to protect the interests of its users or others.

You give your consent in the following way:

  •  By using the contact us form on any page of the website
  •  When downloading a case study or any other content available for download
  •  Whilst apply for a job applying for any job position

Sereno would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Sereno for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Sereno correct any information you believe is inaccurate. You also have the right to request Sereno to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Sereno erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Sereno restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Sereno ’s processing of your personal data, under certain conditions.

The right to data portability– You have the right to request that Sereno transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

The Details

In general, you may visit our website and access information while remaining anonymous and not reveal any individual user information. If you upload content to this website, the content will be used pursuant to the terms in this privacy policy. The types of individual user information collected in the registration process may include your name, contact information, and other information volunteered by you.

Sereno collects personal information when you contact Sereno, when you visit Sereno pages or the pages of certain Sereno associates, and when you deliver content to the website. Sereno may combine information about you that we have with information we obtain from business associates or other companies. Once you communicate with Sereno, you are no longer anonymous to us.

Sereno will not disclose, transfer, sell or otherwise communicate your personally identifiable information to any third party, other than Sereno employees or trusted vendors operating under confidentiality agreements, unless you give Sereno permission to do so or as required by law or in the good faith belief that such action is necessary in order to comply with the law or comply with legal process served on Sereno. Or if we believe such disclosure is necessary to protect and defend the rights, property or safety of our websites, users, employees or others. This information may also be used by Sereno for internal research purposes, marketing, promotions, and public relations, subject to our opt-in policy described below. If Sereno is purchased by, acquired by, or merged with a third party, Sereno reserves the right to transfer this information to a successor, related entity, or to a third party purchasing or succeeding to Sereno’ assets. In this event, Sereno will notify you before information about you is transferred and becomes subject to a different privacy policy. This information is also provided in the aggregate to third parties, including potential business partners and advertisers, but this information is not linked to any personally identifiable information before it is disclosed unless Sereno has obtained your consent.

To help administer our website and provide a positive experience while visiting our website, Sereno does collect anonymous technology-related information. Anonymous technology-related information may include, but is not limited to the following: source IP address, domain name, date and time visited, and visited pages.

Sereno may set and access Sereno cookies on your computer. Sereno lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Advertisers or other companies do not have access to Sereno cookies. Other companies’ use of their cookies is subject to their own privacy policies, not this one. Sereno has no control over the information collected from or about you by any third party after you have left the website. By clicking on links to other websites, advertisers, and other third parties, you are leaving the website. Once you have left the website, Sereno does not control the data collection and privacy practices of any third party linked to this website, and Sereno assumes no liability and is not responsible for any practices of such third party websites.


Sereno may consider requests from third parties to contact you, but we will not give that third party any personally identifiable information unless Sereno has obtained your consent.

Additionally, Sereno provides you the opportunity to be sent newsletters and information about programming, promotional events, marketing events, and opportunities to participate in research studies. You may give this consent by “opting-in” to having your information shared with third parties when you register.

Users of the Sereno website are given the opportunity to “opt-out” of receiving communication from Sereno. At any time you may opt-out of any email communications, newsletters, or other electronic communications by using a link provided at the bottom of these communications. You can also send us an email

The Site is a general audience web site and is intended to be used by adults and teens (13 years and older). It is not intended for children under the age of 13, and Sereno does not want to collect any personal identifiable information from such children.

Data Security

Sereno is committed to ensuring the protection of individual user information. We have implemented security measures to protect individual user information collected on our website against loss, misuse, or alteration. However, the Internet is an open system, and we cannot and do not guarantee that the individual user information you have transmitted will not be intercepted by others and/or decrypted.

Changes to the Privacy Policy

As a user of the Sereno website, please understand that our Privacy Policy may change from time to time. If we decide to make any material changes to our statement, we will post these changes on this web page so users are aware of the type of information we collect, how we use it, and under what circumstances, if any, we disclose it. If, at any point, we decide to use individual user information in a manner different than what was stated at the time it was collected, we will notify users of this change by email. Users will have a choice as to whether or not we use their information in this different manner. Sereno will use information in accordance with the Privacy Policy under which the information was collected.

This Privacy Policy was last changed and posted on our site on April 1, 2022.