Case study · Hutton Consulting
The IT Relationship Hutton Consulting Was Looking For
Modernised cloud and identity setup to support hybrid working, with security and strategy from a partner they could finally trust.
Read the case studyIndustries · Construction
IT Support for Construction Companies in London
Sereno provides IT support for construction companies to help businesses like yours improve operational efficiency, enhance security, and streamline project management.
Site connectivity
Project files
Field devices
Cyber security
Cloud & backup
Support
Partnered with the best · Certified by Microsoft, Google & Cyber Essentials
Why it matters
Why IT support matters for construction companies
At Sereno, we deliver premium-quality IT support for construction firms, and here's what you get when choosing us.
Data security & compliance
Construction businesses deal with tons of sensitive data, from employee health records and customer information to contracts and inventory records. Data protection is required by law, meaning that construction firms must take it seriously to avoid legal consequences. Our IT support for construction companies includes robust cyber security solutions to keep your sensitive data protected.
Improved productivity
Setting up and maintaining software solutions that simplify project tracking, scheduling, and resource allocation, while integrating cloud solutions that allow for real-time updates and seamless access to information, helps construction companies better manage timelines, budgets, and resources, leading to higher operational efficiency and minimized delays.
Predictable IT costs
Budgeting for IT infrastructure, software, and support can be challenging, especially in the fast-paced construction industry. With clear pricing and a fixed-fee model, you always know what to expect, making it easier to plan your IT investment so that it meets your business goals.
Proactive IT support
In the construction industry, unexpected IT issues can cause significant disruptions. Our managed IT support takes a proactive approach that anticipates and prevents problems rather than fixing them once they happen, regularly monitoring and maintaining your systems to reduce downtime and enhance productivity.
Construction industry IT support · What we cover
IT services we provide for construction companies
Looking for reliable outsourced IT support for construction? Contact Sereno to discuss your needs and find out how we can help.
Talk to an IT AdvisorChallenges we solve
IT challenges we help construction companies solve
Construction businesses often operate across multiple sites, with teams relying on technology to communicate and keep projects moving. Sereno provides practical IT support to tackle the challenges that can affect day-to-day operations and project delivery.
Unreliable connectivity across construction sites
Construction teams need reliable connectivity to access project files, communicate with colleagues and use business systems. We set up and maintain IT infrastructure for construction sites and temporary site offices, keeping your teams productive even when working across multiple locations.
Difficulties accessing files and business systems remotely
Project managers and site teams need access to up-to-date drawings and project documentation wherever they work. Sereno provides secure remote access and cloud solutions that make it easier to collaborate.
Cyber security risks and sensitive data
Construction companies handle sensitive client information, contracts and financial data that need proper protection. We strengthen your IT security with proactive monitoring, secure access controls and measures that protect your systems against cyber threats.
Outdated systems slowing down operations
Legacy systems can make everyday tasks more complicated. We support digital transformation by helping construction businesses modernise their IT infrastructure, move suitable systems to the cloud and adopt technology that aligns with their changing needs.
Limited in-house IT resources
When technical issues arise, construction teams cannot always wait for someone to be available to fix them. Our managed IT support for construction companies gives you access to a responsive support team that can resolve problems remotely or provide on-site support when hands-on assistance is needed.
Your IT should support your business growth, not hold it back. Contact us to explore solutions tailored to your construction company.
Talk to an IT AdvisorIT Support London
Proven Results, Measured in Numbers
Our IT support services in London are built around fast response, dependable support and long-term client relationships.
Rated on Google and CloudTango
75+Companies and 2,300+ people supported
98%Client retention since inception
100%Staff retention last year
14%Average client growth last year
12 YearsAverage professional services experience per engineer
76%Issues resolved same day
4+ YearsSupporting London businesses since 2022
Why Sereno
Why construction companies choose Sereno IT support
Sereno is a trusted IT support partner for London businesses, recognised on Cloudtango's MSP Select UK 2026 list. As a Microsoft Solutions Partner and Google Workspace Partner, we bring proven expertise to IT support for the construction industry.
Proactive IT support & maintenance
We believe preventing IT problems is better than fixing them. Our team will continuously monitor and maintain your systems, identifying potential issues before they cause disruption. This means less downtime for your office and site teams, helping construction projects stay on schedule.
Fast IT issue resolution
When IT issues occur, you need a support provider that responds quickly. Sereno resolves 75% of issues remotely within minutes, getting your team back on track with minimal disruption. For problems requiring hands-on attention, we offer scheduled on-site support.
Cybersecurity & data protection
As a Cyber Essentials Plus certified provider, we put security at the heart of our IT services. From protecting sensitive project and client data to ensuring secure remote access, we help reduce cyber risks through proactive threat monitoring, access controls and reliable backup solutions.
Transparent IT support pricing
With Sereno, you always know what you're paying for. We offer clear, predictable pricing without hidden fees, making it easier to manage your IT budget. Our partnerships are also flexible, with 30-day rolling contracts during the first year and our Partner Experience Guarantee, so you're not tied into a long-term commitment.
Case studies
Client Success Stories
London businesses come to Sereno when they want IT to feel organised, owned and easier to manage. Real outcomes for real businesses.
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Case study · Statons Estate Agents
How Statons Transformed Operations with Microsoft 365
Took ownership of devices, onboarding and security so the operations team could focus on customers, not IT.
Read the case study -
Case study · Urban Logistics REIT
Reliable IT Support for a Listed Property Investment Company
Built an IT roadmap aligned to growth, with predictable monthly investment, dependable support and clearer reporting.
Read the case study
Getting started with Sereno
Our approach
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Understanding your business
We start by learning about your company, your existing IT setup and challenges.
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Managing the handover
We coordinate with your current IT support provider to arrange a smooth transfer of access, documentation and responsibilities.
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Reviewing your IT environment
Our team reviews your IT environment to identify potential risks and opportunities for improvement.
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Getting your team ready
Once everything is in place, we introduce your employees to our helpdesk and explain how to request support.
Ready to switch IT providers? We can make the transition smooth and hassle-free.
Talk to an IT AdvisorStaying ahead of cyber threats
Cybersecurity Services for Construction Companies
Construction companies handle sensitive information, from contracts and financial records to project plans and client details. With employees accessing files and business systems from offices and remote locations, keeping this data secure can be challenging.
Sereno provides comprehensive cyber security services to protect your business against common threats. Our approach includes:
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Email security.
Advanced filtering and phishing protection to block malicious emails, suspicious links and attachments.
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Endpoint protection.
Antivirus software, device encryption and threat detection to protect laptops, desktops and mobile devices used by your teams.
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Access controls.
Multi-factor authentication and secure remote access to prevent unauthorised access to sensitive project data.
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Proactive monitoring.
Continuous monitoring and security updates to identify vulnerabilities and address threats before they cause disruption.
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Employee awareness training.
Practical training to help your staff recognise and avoid cyber threats.
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Data backup and recovery.
Reliable backup solutions to protect critical project files and restore information following data loss or a cyber incident.
Connected teams, accessible data
Cloud Solutions for Construction
Construction businesses operate across offices and remote locations. Sereno provides cloud solutions that give your employees secure access to project plans, drawings, documents, collaboration tools and business systems wherever they work. We help you choose, implement and manage cloud services that fit your company's needs.
Managed cloud infrastructure
From public and private cloud environments to Microsoft Azure, we design and manage cloud infrastructure that supports your business operations. Our solutions provide reliable access to essential systems and can scale as your company grows.
Cloud storage & file sharing
Keep project drawings, contracts and other important documents in one accessible location. We set up and manage cloud storage solutions that allow authorised employees to securely access and share files from the office or construction site.
Communication & collaboration tools
Keep your office staff and site teams connected with Microsoft 365 or Google Workspace. We configure and support Microsoft Teams, SharePoint and Google Drive, making it easier to share updates, work on documents and communicate across locations.
Cloud backup & disaster recovery
Protect valuable project data against accidental deletion, hardware failures and cyber incidents. Sereno implements and monitors cloud backup solutions, helping you recover important files and minimise disruption if something goes wrong.
Connected construction teams
Secure access to project files, drawings and business systems, from office to site.
FAQ
Frequently asked questions
Our IT support for construction industry covers day-to-day technical assistance, network management, cyber security, cloud services, data backup, hardware and software setup, connectivity and collaboration tools.
Our IT support for construction includes comprehensive cyber security services designed to protect your project data, client information, and employee records. We help ensure that your systems are up to date with the latest security measures, which is required by data protection regulations.
Sereno's construction IT support services involve setting up and maintaining software solutions designed for seamless communication, collaboration, and real-time updates across teams, which is critical to efficient project management. We also offer training for your team to effectively use project management tools.
Proactive approach helps prevent unexpected disruptions by identifying and addressing potential problems before they affect operations. Sereno continuously monitors your systems, performs regular maintenance and provides responsive technical assistance when issues arise.
The cost depends on your company's size, IT infrastructure and the level of support you need. Sereno offers tailored IT support plans with clear, predictable monthly pricing, so you know what you're paying for. Contact our team to discuss your requirements and get a personalised quote.
Sereno works with UK construction companies of different sizes, including London-based contractors with a single office and larger businesses with offices in the capital. We provide fully outsourced IT support for construction companies that need a dedicated external provider, as well as co-managed services for businesses with an internal IT team.
Yes. Sereno provides scheduled on-site IT support across London for issues that cannot be resolved remotely, including hardware problems, network setup and infrastructure upgrades.
Switching to Sereno is easy thanks to our structured onboarding process. We coordinate with your existing IT provider and manage the transfer of responsibilities. Our onboarding engineer keeps you informed throughout the transition and makes sure your team knows how to access support once everything is in place.
Our Happy Clients
Google Reviews
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Dominik
a year ago
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Jo Joynes
a year ago
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AJ Shazad
a year ago
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Tim Field
a year ago
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Scott Simmons
a year ago
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Adam Wright
a year ago
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MB
a year ago
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Daljit Sumal
a year ago
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Kevin Williams
a year ago
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Richard Martin
a year ago
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Annabelle Pugh
2 years ago
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Dana Ozola
2 years ago
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John Holmes
2 years ago
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Alexander Moss
2 years ago
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James Goodwin
2 years ago
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Madeleine Barley
2 years ago
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Chris Needham
3 years ago
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shima
9 months ago
CloudTango Reviews
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“Sereno have been a reliable and valued partner, with a fantastic team of highly responsive and capable technicians, backed by proactive and forward-thinking leadership.”
John Holmes
IT Manager, Oikos Storage Ltd
CloudTango Review
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“After a couple of challenging years with our previous IT support company, moving to Sereno IT in 2024 has been one of the best business decisions we've made.”
Joanna Socko
Franklyn James
CloudTango Review
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“IT is no longer a burden or even a part of my work week. I know the team are looked after quickly if they have an issue, and I get all the advice and guidance…”
Jamie Waldegrave
COO/CFO, Urban Logistics
CloudTango Review
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“The advice we've had from Sereno means we can make informed decisions about what our company actually needs and we know we can implement changes easily.”
Alice Lees
Hutton Consulting
CloudTango Review
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“Sereno IT provided a solution that perfectly aligned with our needs. Not only did they help us save on costs, but they also ensured our systems are secure and…”
Nigel Shearsby
Statons Estate Agents
CloudTango Review
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“We've been working with Sereno IT for a year now and continue to be impressed by their forward-thinking approach.”
Katie Sexton
Archio Ltd
CloudTango Review
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“Sereno are an innovative IT company who make solving your IT issues quick and simple with their vast knowledge.”
Jo Nauman
AKT Productions Limited
CloudTango Review
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“We have been working with Sereno for around a year and half now, and the support they've provided has been truly invaluable to our business.”
Fay Allen
Greencore Homes Ltd
CloudTango Review
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“We've been working with SERENO IT and are very happy with their service. Communication is always smooth and efficient, and their team is extremely helpful and…”
Aziz Selcuk Tuncer
Ant Yapi UK Ltd
CloudTango Review
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“Reliable, Responsive, and Proactive — A True IT Partner. We switched to Sereno after experiencing repeated delays and poor communication from our previous IT…”
Nisha Patel
Strata Property Group Ltd
CloudTango Review
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“We have worked with Sereno for a couple of years and have been really pleased with them, they are much better than our previous IT support.”
Justin Elvey
Director, Big Potato Limited
CloudTango Review
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