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Industries · Accounting

IT Support for Accountants

Sereno specialises in IT support for accounting companies, with services shaped around the specific needs of the accounting industry. With hands-on experience supporting businesses with complex IT, security and compliance requirements, we help protect sensitive data, support accounting and practice management systems and reduce downtime.

Discover reliable IT support for London businesses backed by local expertise and on-site assistance when you need it.

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Accounting IT Support · Why It Matters

Benefits of IT support for accounting firms

  • Data security & compliance

    Accounting firms should be ultimately strict about data security. Compromising your clients' financial information can lead not only to financial and reputational losses but also to adverse legal consequences for your accounting business. Stringent regulatory requirements and increasing cyber threats require strong data security measures. Our managed IT services include reliable cyber security solutions, spanning encryption, firewalls, regular security audits, software updates, and more.

  • Efficiency & productivity

    Sereno provides proactive IT support for accounting firms. We focus on preventing problems rather than fixing them when they arise. Proactive maintenance of your IT infrastructure helps us ensure that potential technology issues are addressed before they disrupt your business operations. In case of a hardware failure, a software glitch, or a slow network, our technical support team troubleshoots and resolves problems quickly. Partnering with a reliable IT support provider helps reduce costly downtime and ensure your accountancy practice delivers exceptional financial services.

  • Cost savings

    Investing in IT support services can actually save your accounting business money in the long run. By preventing major issues before they happen, you avoid costly downtime and emergency repairs. Proactive IT management reduces the chances of data loss, software failures, or hardware breakdowns, which could otherwise result in costly fixes. Moreover, managed IT support for accountants helps you avoid unnecessary expenses. We'll work closely with you to understand your company's needs and recommend software and hardware to meet them.

Trusted IT Provider · Why Sereno

Why choose Sereno's IT support for accountants?

  • Customer-centric approach

    You first

    When you choose us as your IT support services provider, you can be confident that your business needs will always come first. We'll collaborate closely with your team to understand your unique challenges and provide tailored solutions to help your firm deliver outstanding accounting services to clients. From accountancy software upgrades to revamping your IT infrastructure, we have you covered.

  • No long term commitment

    30-day rolling

    At Sereno, we understand that switching to a new IT services provider for your accounting practice may be a hard decision that requires trust. That's why our managed IT support partnerships come with a 30-day rolling agreement for the first 12 months. Plus, our Partner Experience Guarantee backs every relationship, so you can feel secure in your choice.

  • 25% off your cloud migration costs

    25% covered

    Similar to other financial businesses, accounting firms are increasingly switching to cloud services for secure, flexible, and efficient operations. If your firm isn't yet leveraging cloud technology, we'll cover 25% of the migration costs so that you can benefit from seamless collaboration, enhanced data security, and improved accessibility to data and reporting, all while reducing infrastructure costs.

  • Support tailored to your industry

    Built for you

    Years of experience in the IT industry and extensive technical expertise allow us to deliver tailored IT solutions for accountants. Our accounting IT support team will optimize your IT infrastructure and ensure your IT systems run smoothly so you can focus on your clients.

  • Built-in security & compliance

    Certified protection

    Sereno is Cyber Essentials Plus certified, which means our own systems and processes are independently assessed against recognised security standards. Our Microsoft-certified team helps protect your systems with measures such as multi-factor authentication, secure configurations and ongoing monitoring, helping reduce the risk of unauthorised access and data breaches.

  • Proactive support

    Problems prevented

    Our team follows a proactive approach to help accountancy firms identify and resolve issues before they cause disruption. We proactively monitor your systems and address technical issues early, so that your team stays productive and keeps day-to-day accounting processes running smoothly.

What we cover

Our IT support for accountants includes

Cyber security & data protection for accountants

Case studies

Client Success Stories

London businesses come to Sereno when they want IT to feel organised, owned and easier to manage. Real outcomes for real businesses.

  • Hutton Consulting

    Case study · Hutton Consulting

    The IT Relationship Hutton Consulting Was Looking For

    Modernised cloud and identity setup to support hybrid working, with security and strategy from a partner they could finally trust.

    Read the case study
  • Statons Estate Agents offices

    Case study · Statons Estate Agents

    How Statons Transformed Operations with Microsoft 365

    Took ownership of devices, onboarding and security so the operations team could focus on customers, not IT.

    Read the case study
  • Urban Logistics REIT

    Case study · Urban Logistics REIT

    Reliable IT Support for a Listed Property Investment Company

    Built an IT roadmap aligned to growth, with predictable monthly investment, dependable support and clearer reporting.

    Read the case study

Frequently asked questions

Yes, we offer a comprehensive support service for cloud accounting platforms. Sereno helps accounting professionals integrate, troubleshoot, and optimize QuickBooks Online, Xero, or other SaaS solutions to keep your operations running smoothly.

We provide advanced cyber security solutions for accounting businesses, including regular security audits, encryption for sensitive financial data, security patches, firewalls, threat monitoring, and secure access protocols to protect your accounting systems from breaches or attacks.

Our IT support for accounting professionals involves proactive monitoring, fast troubleshooting, and reliable disaster recovery solutions. We identify issues before they disrupt your business operations and promptly address them so that your accountancy practice stays productive and efficient.

Our Happy Clients

Google Reviews
Sereno IT Support

70 Google reviews

Write a review

  • Dominik

    11 months ago

    We have partnered with Sereno on a range of IT projects and appointed them as our managed IT services provider and the experience has been exceptional from the…

  • Jo Joynes

    a year ago

    Sereno IT are innovative in their approach to IT support. We moved to Sereno IT in Jan 2023 and have not looked back.

  • AJ Shazad

    a year ago

    I have known Sereno (and their previous business) since 2016 as they are the IT solutions providers of our private credit fund with complex operations.

  • Tim Field

    a year ago

    Great company, very efficient with some wonderful individuals supporting

  • Scott Simmons

    a year ago

    We have used Sereno for our IT support since May 2023 and find the team to be quick, informative and clear in terms of describing any work carried out to…

  • Adam Wright

    a year ago

    We've been working with Sereno for 18 months now and have been impressed by their solution oriented approach.

  • MB

    a year ago

    Great service, rapid response time, friendly, professional technicians - couldn't be better. Very glad we switched providers.

  • Daljit Sumal

    a year ago

    Amazing service as always. Had a few queries which were dealt with swiftly and calmly.

  • Kevin Williams

    a year ago

    Sereno have always responded quickly to our requests/issues. Very polite and professional staff who keep you informed of progress of any problem solutions…

  • Richard Martin

    a year ago

    My company moved to Sereno IT over the new year and we have found the process not only to be painless but i would describe it as enjoyable.

  • Annabelle Pugh

    2 years ago

    We have been clients of Sereno IT's since summer 2023 and we have been extremely happy with the service we have received to date.

  • Dana Ozola

    2 years ago

    These guys are new in the market, but they provide outstanding service. What is important to our company, that they comprehend hierarchy of team and therefore…

  • John Holmes

    2 years ago

    We have been a customer of Sereno since Summer 2023 and the experience since has been overwhelmingly positive.

  • Alexander Moss

    2 years ago

    Great company, full of energy and very attentive to our needs. You really get a personalised service, with the technical ability of a much larger company.

  • James Goodwin

    2 years ago

    My business has recently adopted Sereno IT Support as our ITSM partner over the last quarter.

  • Madeleine Barley

    2 years ago

    Excellent, speedy, friendly and very 'human' service. Intuitive and easy to use platform.

  • Chris Needham

    3 years ago

    I've had the pleasure of working with Sereno for several months now, they are honestly absolutely fantastic.

  • shima

    8 months ago

    Sereno is the most reliable IT support team

CloudTango Reviews

  • “Sereno have been a reliable and valued partner, with a fantastic team of highly responsive and capable technicians, backed by proactive and forward-thinking leadership.”

    John Holmes

    IT Manager, Oikos Storage Ltd

    CloudTango Review

  • “After a couple of challenging years with our previous IT support company, moving to Sereno IT in 2024 has been one of the best business decisions we've made.”

    Joanna Socko

    Franklyn James

    CloudTango Review

  • “IT is no longer a burden or even a part of my work week. I know the team are looked after quickly if they have an issue, and I get all the advice and guidance…”

    Jamie Waldegrave

    COO/CFO, Urban Logistics

    CloudTango Review

  • “The advice we've had from Sereno means we can make informed decisions about what our company actually needs and we know we can implement changes easily.”

    Alice Lees

    Hutton Consulting

    CloudTango Review

  • “Sereno IT provided a solution that perfectly aligned with our needs. Not only did they help us save on costs, but they also ensured our systems are secure and…”

    Nigel Shearsby

    Statons Estate Agents

    CloudTango Review

  • “We've been working with Sereno IT for a year now and continue to be impressed by their forward-thinking approach.”

    Katie Sexton

    Archio Ltd

    CloudTango Review

  • “Sereno are an innovative IT company who make solving your IT issues quick and simple with their vast knowledge.”

    Jo Nauman

    AKT Productions Limited

    CloudTango Review

  • “We have been working with Sereno for around a year and half now, and the support they've provided has been truly invaluable to our business.”

    Fay Allen

    Greencore Homes Ltd

    CloudTango Review

  • “We've been working with SERENO IT and are very happy with their service. Communication is always smooth and efficient, and their team is extremely helpful and…”

    Aziz Selcuk Tuncer

    Ant Yapi UK Ltd

    CloudTango Review

  • “Reliable, Responsive, and Proactive — A True IT Partner. We switched to Sereno after experiencing repeated delays and poor communication from our previous IT…”

    Nisha Patel

    Strata Property Group Ltd

    CloudTango Review

  • “We have worked with Sereno for a couple of years and have been really pleased with them, they are much better than our previous IT support.”

    Justin Elvey

    Director, Big Potato Limited

    CloudTango Review

  • 5-star rated on Google and CloudTango

  • 75+

    Companies and 2,300+ people supported

  • 98%

    Client retention since inception, with zero quality-related churn

  • 100%

    Staff retention last year, so you work with the same accountable team

  • Growing

    We helped our clients grow 14% on average last year

Keep reading

What's next for you?

Guides on cyber security, compliance and getting more from your IT for accountancy firms.

Explore more IT insights
See all compliance & risk articles

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