Hutton Consulting is a specialist executive search firm working globally across data, technology, and alternative investments. Their work is relationship-led, confidential, and fast-paced, which means they needed an IT partner they could trust completely.
We weren’t looking for a supplier. We wanted someone who understood our world and gave us clear, honest advice.
Their challenge
Hutton needed more than reactive support. They wanted strategic input, a clear point of contact, and systems they could rely on, without being pushed into unnecessary tools or upgrades.
Their key priorities were:
- Keeping sensitive client and candidate data secure
- Making informed, business-aligned IT decisions
- Accessing fast support without the usual back-and-forth
- Working with someone who could offer real guidance, not hard selling
The solution
Sereno provided a tailored IT support service, built around trust, responsiveness, and long-term thinking.
What Sereno delivered
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Personalised IT support
Hutton was assigned a dedicated technology advisor who understood their industry and how they worked, support that felt considered, not generic.
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Enhanced collaboration tools
Microsoft 365 was introduced across the business, with SharePoint for secure document sharing and Teams for internal communication.
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Robust cybersecurity measures
Multi-factor authentication, endpoint protection, and regular security reviews were implemented to protect sensitive data and reduce risk.
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Strategic IT planning
Through ongoing conversations, Sereno helped Hutton align their IT infrastructure with long-term goals, no jargon, no pressure.
The results
Hutton Consulting now operates with more confidence, more control, and far less friction.
What changed
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5-star rated support
Every person they’ve dealt with has been knowledgeable and helpful. Alice Lees’s words, not ours.
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Zero wasted back-and-forth
Sereno’s portal captures everything upfront, no callbacks, no chasing, no repeated explanations.
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Security fully in place
MFA, endpoint protection, and regular security reviews implemented across all systems.
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Informed IT decisions
Clear, honest advice means Hutton can make decisions based on what they actually need, not what they’re sold.
The online portal makes support easy and saves so much time, it prompts all the right info upfront, so there’s no wasted back and forth. They absolutely deserve 5 stars.
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From Sereno IT
The Sereno IT team
Sereno IT is a London-based managed IT support provider helping businesses across the UK stay secure and productive. Read more in the Company News & Case Studies section.
