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IT Support · Marylebone

IT Support in Marylebone

Marylebone is home to a variety of businesses, from stylish boutiques and wellness studios to private medical practices and creative agencies. They use technology to keep in touch, increase productivity, manage client appointments, run marketing campaigns, store files, and ensure data security, making a reliable IT support partner a necessity to stay efficient.

Sereno provides a comprehensive suite of IT support services in Marylebone and other parts of London to help businesses get the most out of information technology.

  • Local IT support Marylebone businesses trust · Fully managed & co-managed services
  • Proactive approach & transparent pricing
  • 75% of issues fixed remotely in minutes · Scalable support that grows with your business
  • Robust cyber security, disaster recovery, and backup solutions
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Marylebone · W1U
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Outstanding CloudTango Excellent

Why Sereno

How Sereno's IT Support Services Can Help Your Business?

  • Comprehensive support solutions

    Sereno is a service provider that meets all the IT needs of modern businesses under one roof, from device configuration to cloud solutions. We can help you set up and maintain your network, internet connection, digital tools, and devices so your IT infrastructure stays stable and secure, whether your team is in the office or working remotely.

  • Enhanced security

    Our IT support services come with built-in cyber security. We help organisations stay safe and compliant with advanced antivirus software, routine security audits, encryption, firewalls, backups, and regular updates. Sereno is Cyber Essentials Plus certified, which demonstrates our strong cyber security policies and procedures as verified by an independent auditor.

  • Reduced downtime

    Things can go wrong, bringing your work to a standstill. As a trusted IT support provider in London, we proactively monitor your IT systems, spot issues early, and provide fast response times. Our qualified team addresses most support requests remotely in just a few minutes, and in case of complex IT issues that require a hands-on approach, Sereno offers scheduled on-site visits.

  • Cost efficiency

    Our IT support London team helps organisations choose the right tools without overspending. We source technology that works best for your business needs and budget and take care of the purchase and setup. We also monitor the use of software tools and cloud storage to ensure you're only paying for what your team actually needs. In addition, Sereno offers fully managed and co-managed IT services so you can choose what fits you best.

Looking for a trusted partner to take care of your IT? We're just a call away.

Talk to an IT Advisor

What we do

IT Support Services for Marylebone Businesses

  • Microsoft 365 & Google Workspace

    Businesses rely on us for Microsoft 365 (formerly Office 365) and Google Workspace, from selecting and setting up the right suite to training employees and managing licences.

  • Cloud services

    We help businesses get the most out of the cloud, whether switching from local servers or improving existing infrastructure, optimising costs, security and productivity so teams work from anywhere.

  • Cyber security

    Real security takes more than antivirus. Backed by Cyber Essentials Plus, our cyber security covers regular audits, robust safeguards and proactive monitoring to protect against cyber threats.

  • Disaster recovery & backup solutions

    Sereno provides reliable backup and disaster recovery to safeguard against data loss, backing up data, replicating it to secure storage and enabling fast recovery after any attack or disaster.

  • Internet connectivity

    We set up, maintain and support internet infrastructure, keeping companies in Marylebone connected with internet solutions that align with their needs and budget.

  • VoIP & telephony

    We deliver end-to-end VoIP and telephony solutions, handling procurement, setup, maintenance and support so your team gets a modern, secure and cost-efficient telephone system.

  • Hardware & software procurement

    Sereno specialises in IT procurement, sourcing high-quality hardware and software tailored to your needs. We work with trusted suppliers and handle procurement, delivery and licensing.

  • Infrastructure & networks

    Whether optimising your existing network or setting up a new office, Sereno handles planning, cabling, configuration and maintenance for secure file sharing and seamless communication across teams.

We deliver high-quality IT support Marylebone businesses count on. Contact us to discuss how we can help.

Talk to an IT Advisor

Partnered with the best · Certified by Microsoft, Google & Cyber Essentials

  • Microsoft Solutions Partner
  • Google Workspace Partner
  • Cyber Essentials Plus
  • SentinelOne
  • Jamf
  • NinjaOne
  • Datto Authorized Partner
  • SonicWall
  • Bitdefender
  • KnowBe4
  • DNSFilter
  • Keepr
  • Datto
  • Microsoft Teams

Case studies

Client Success Stories

London businesses come to Sereno when they want IT to feel organised, owned and easier to manage. Real outcomes for real businesses.

  • Hutton Consulting

    Case study · Hutton Consulting

    The IT Relationship Hutton Consulting Was Looking For

    Modernised cloud and identity setup to support hybrid working, with security and strategy from a partner they could finally trust.

    Read the case study
  • Statons Estate Agents offices

    Case study · Statons Estate Agents

    How Statons Transformed Operations with Microsoft 365

    Took ownership of devices, onboarding and security so the operations team could focus on customers, not IT.

    Read the case study
  • Urban Logistics REIT

    Case study · Urban Logistics REIT

    Reliable IT Support for a Listed Property Investment Company

    Built an IT roadmap aligned to growth, with predictable monthly investment, dependable support and clearer reporting.

    Read the case study

Our Happy Clients

Google Reviews
Sereno IT Support

70 Google reviews

Write a review

  • Dominik

    11 months ago

    We have partnered with Sereno on a range of IT projects and appointed them as our managed IT services provider and the experience has been exceptional from the…

  • Jo Joynes

    a year ago

    Sereno IT are innovative in their approach to IT support. We moved to Sereno IT in Jan 2023 and have not looked back.

  • AJ Shazad

    a year ago

    I have known Sereno (and their previous business) since 2016 as they are the IT solutions providers of our private credit fund with complex operations.

  • Tim Field

    a year ago

    Great company, very efficient with some wonderful individuals supporting

  • Scott Simmons

    a year ago

    We have used Sereno for our IT support since May 2023 and find the team to be quick, informative and clear in terms of describing any work carried out to…

  • Adam Wright

    a year ago

    We've been working with Sereno for 18 months now and have been impressed by their solution oriented approach.

  • MB

    a year ago

    Great service, rapid response time, friendly, professional technicians - couldn't be better. Very glad we switched providers.

  • Daljit Sumal

    a year ago

    Amazing service as always. Had a few queries which were dealt with swiftly and calmly.

  • Kevin Williams

    a year ago

    Sereno have always responded quickly to our requests/issues. Very polite and professional staff who keep you informed of progress of any problem solutions…

  • Richard Martin

    a year ago

    My company moved to Sereno IT over the new year and we have found the process not only to be painless but i would describe it as enjoyable.

  • Annabelle Pugh

    2 years ago

    We have been clients of Sereno IT's since summer 2023 and we have been extremely happy with the service we have received to date.

  • Dana Ozola

    2 years ago

    These guys are new in the market, but they provide outstanding service. What is important to our company, that they comprehend hierarchy of team and therefore…

  • John Holmes

    2 years ago

    We have been a customer of Sereno since Summer 2023 and the experience since has been overwhelmingly positive.

  • Alexander Moss

    2 years ago

    Great company, full of energy and very attentive to our needs. You really get a personalised service, with the technical ability of a much larger company.

  • James Goodwin

    2 years ago

    My business has recently adopted Sereno IT Support as our ITSM partner over the last quarter.

  • Madeleine Barley

    2 years ago

    Excellent, speedy, friendly and very 'human' service. Intuitive and easy to use platform.

  • Chris Needham

    3 years ago

    I've had the pleasure of working with Sereno for several months now, they are honestly absolutely fantastic.

  • shima

    7 months ago

    Sereno is the most reliable IT support team

CloudTango Reviews

  • “Sereno have been a reliable and valued partner, with a fantastic team of highly responsive and capable technicians, backed by proactive and forward-thinking leadership.”

    John Holmes

    IT Manager, Oikos Storage Ltd

    CloudTango Review

  • “After a couple of challenging years with our previous IT support company, moving to Sereno IT in 2024 has been one of the best business decisions we've made.”

    Joanna Socko

    Franklyn James

    CloudTango Review

  • “IT is no longer a burden or even a part of my work week. I know the team are looked after quickly if they have an issue, and I get all the advice and guidance…”

    Jamie Waldegrave

    COO/CFO, Urban Logistics

    CloudTango Review

  • “The advice we've had from Sereno means we can make informed decisions about what our company actually needs and we know we can implement changes easily.”

    Alice Lees

    Hutton Consulting

    CloudTango Review

  • “Sereno IT provided a solution that perfectly aligned with our needs. Not only did they help us save on costs, but they also ensured our systems are secure and…”

    Nigel Shearsby

    Statons Estate Agents

    CloudTango Review

  • “We've been working with Sereno IT for a year now and continue to be impressed by their forward-thinking approach.”

    Katie Sexton

    Archio Ltd

    CloudTango Review

  • “Sereno are an innovative IT company who make solving your IT issues quick and simple with their vast knowledge.”

    Jo Nauman

    AKT Productions Limited

    CloudTango Review

  • “We have been working with Sereno for around a year and half now, and the support they've provided has been truly invaluable to our business.”

    Fay Allen

    Greencore Homes Ltd

    CloudTango Review

  • “We've been working with SERENO IT and are very happy with their service. Communication is always smooth and efficient, and their team is extremely helpful and…”

    Aziz Selcuk Tuncer

    Ant Yapi UK Ltd

    CloudTango Review

  • “Reliable, Responsive, and Proactive — A True IT Partner. We switched to Sereno after experiencing repeated delays and poor communication from our previous IT…”

    Nisha Patel

    Strata Property Group Ltd

    CloudTango Review

  • “We have worked with Sereno for a couple of years and have been really pleased with them, they are much better than our previous IT support.”

    Justin Elvey

    Director, Big Potato Limited

    CloudTango Review

  • 5-star rated on Google and CloudTango

  • 75+

    Companies and 2,300+ people supported

  • 98%

    Client retention since inception, with zero quality-related churn

  • 100%

    Staff retention last year, so you work with the same accountable team

  • Growing

    We helped our clients grow 14% on average last year

Industries

Experience in Various Industries

At Sereno, we understand that every industry has its own unique information technology challenges and requirements. As a go-to IT support company in London, we tailor our business support services to meet the specific needs of each sector.

IT support across London

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What's Next For You?

Explore our other guides, must reads, checklist and freebies…

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Let's talk

Any questions?

Question not answered yet? Whether it's about our pricing, services or processes, we're here to answer any question you might have. Just drop us a line or book your 1-1 discovery call to connect at your preferred time.

What we'll cover on the call

  • How IT is handled across your Marylebone team today, where it creates friction, and whether your current setup supports or slows your growth
  • Response times and on-site cover, what local support really means for a Marylebone business
  • Security, compliance (GDPR/FCA) and where your risks currently stand
  • Clear, actionable next steps you can use straight away

We'll get back to you within 60 minutes during business hours.

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