Cyber Security
Combat the increasing threat of cybercrime with our multi-layered approach to cyber security, combining market leading solutions.
IT Support London
Quick and reliable IT Support when you need it. Removing the burden of frustrating IT issues, ensuring maximum productivity.
IT Strategy
Bespoke strategic IT consultancy that aligns your use of technology to the unique needs, goals, and challenges of your modern business.
A united
Technology partnership
You & Sereno
Investing in the right technology will reduce risk, eliminate potential IT issues, and streamline business processes, in turn fuelling efficiency and saving you money.
As your IT Support partner, it’s our goal to support you in achieving an optimised IT setup that works for your business. After all, reduced risk and minimised IT issues benefits us, as well as you!
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How our IT Support works
As a team, we bring over 75 years of IT support experience. We've seen it all and know the value of a mutually beneficial relationship between IT Support partner and client. Which is why we’re dedicated to investing in your business, when you invest in your technology.
Reduced monthly IT Support fee
When you invest in fundamental cyber security solutions we’ll reduce your support fee to account for fewer IT issues and reduced risk. Reduced cost doesn't mean reduced service! You'll benefit from quick and reliable IT Support when you need it.
We'll split the cost of your next IT project
Once you’ve onboarded, we’ll help you optimise your IT setup by splitting the cost of your next IT project. This will help ensure you’re utilising technology to its fullest potential. Streamline operations and increase productivity through integration and automation.
We’ll cover 25% of your cloud migration cost
The modern workplace relies on cloud technology for successful, flexible and secure working. If you’re not benefitting from cloud computing, we’ll cover 25% of your migration cost, enabling you to take advantage of the benefits of cloud computing.
Comprehensive audit of your current IT set-up
We’ll invest time in completing an in-depth IT audit as part of your onboarding process. By fully understanding your business and requirements, we'll be able to recommend tailored IT solutions to solve your problems and achieve business goals.
IT Support
Our IT Support services include:
IT Support London
Cyber Security
IT Strategy
Cloud Computing
Cloud phones
Microsoft 365
Backup Solutions
Communications
Proactive Monitoring
Remote Working
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Partnered with the best
IT Support London
Is our IT Support
right for you?
We excel in helping small and medium sized businesses based in London and surrounding areas. Our clients typically have between 10-150 employees.
We’re experienced in successfully supporting a variety of different industries, including Financial, Property, and Professional Services.
So, if you’re looking for quick, reliable and expert IT Support at a fixed monthly cost, contact us now.
IT support London
Switching to us is easy
Contact us today!
Please get in touch with our IT Support team, and we’ll discuss your requirements.
We learn about your business
We’ll get to know you and your business and recommend how our IT Support can help.
Stress-free onboarding
We’ll manage the process, liaising directly with your previous IT partner to ensure a smooth transition.
Comprehensive IT audit
We’ll assess your IT setup, interview stakeholders, and provide an IT roadmap that will ensure success.
Always
on hand
Once you’ve partnered with us, we’ll always be there to solve your IT issues and provide strategic IT consultancy.
IT Support London
Market leading IT Support at a reduced cost
How is this possible?
We think smarter. Using our collective 75+ years IT Support experience, we’ve identified the most common IT issues for London businesses.
We know exactly where most businesses tend to fail technically, and have developed an IT support offering that not only provides you with a great IT support experience, but also gives you an IT strategy that will help you achieve your business goals.
By using the latest helpdesk, automation and communications technologies, we eliminate the need to complicate our IT setup, and we’ll show you how to do the same.
Our team are able to work remotely, giving them flexibility and a good work-life balance. By reducing our overheads we can focus on what really matters, providing you with industry leading IT support.
Testimonials
Our happy clients
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A unique approach to IT Support
Unlike many IT Support London companies who target their team on counterproductive SLAs, our team purely focus on maximising your IT support experience. This ensures that your IT problems are solved efficiently and effectively. We vow to always provide long-term fixes, minimising the reoccurrence of frustrating IT problems.
Your satisfaction is our priority. After each request is completed, your employees can rate how effectively we helped. We strive to always meet or exceed an agreed customer experience score, if we dip below this score, you’ll be enrolled into a service improvement plan, taking measures to enhance your customer experience.
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IT Support FAQs
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See our latest
IT Support blog posts
Cloud computing is now a fundamental part of all modern businesses. But
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Explore our IT Support services
Fast and dependable IT Support from our team of friendly IT specialists. Based in London, we can solve your IT problems, either onsite or remotely, depending on your preference. Our team are targeted based purely on customer experience, meaning you and your team are always prioritised.
Our comprehensive security management will protect your network, employees, and devices from the ongoing risk of cybercrime, making data breaches a thing of the past. Rest assured, we work with industry leading security vendors and always adhere to global security best practices.
First and foremost, we invest time in getting to know your business and it’s requirements. That way, we can tailor your IT support to your needs, providing strategic technical recommendations that help you achieve your business goals and succeed.
Securely store and access your data from anywhere, using any device, with cloud computing solutions. Cloud computing is essential for the modern workplace, helping your team work from anywhere and protecting you in the event of a disaster.
Are you protected if disaster occurred? Whether that be a fire, a cyber attack, or a pandemic. We’ll implement the right technology to ensure your business is safeguarded. We aim to get you back up and running as quickly as possible, without impacting your productivity or reputation.
Streamline your business communications with lightning fast phone, connectivity, internet, audio and video conferencing solutions, enabling your team to communicate and collaborate effectively wherever they are working.