Statons Estate Agent is a prominent independent estate agency specialising in high-end residential properties across North London and Hertfordshire. With six strategically located offices and a wide portfolio, from charming cottages to country estates, they operate at pace in a competitive market where slow systems simply aren’t an option.
As a business that depends on efficiency and collaboration, we needed IT systems that could keep up with our pace. It was important to have a trusted partner who not only resolved challenges but also guided us on maximising our technology to support growth.
Their challenge
Like many estate agencies, Statons were constrained by an aging on-premises server that caused frequent downtime, making it hard to access critical documents and respond to clients quickly, a real problem in the fast-moving property market.
Their previous IT provider lacked the industry insight to offer proactive solutions, leaving Statons underutilising their existing Microsoft 365 licensing. This meant missed opportunities to streamline workflows and improve collaboration across their six offices, both essential for delivering the standard of service their clients expect.
The solution
Sereno worked closely with Statons to replace their on-premises server with a cloud-based Microsoft SharePoint environment. This migration eliminated the need for unreliable VPNs, removed the cost of an expensive backup system, and allowed a downgrade on their firewalls, saving approximately £40,000 over three years.
What Sereno delivered
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Cloud storage via SharePoint
The aging server was replaced with Microsoft SharePoint, giving staff secure, instant access to property files from any of the six offices, no VPN required.
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Real-time collaboration with Teams
Microsoft Teams replaced fragmented communication, enabling seamless coordination and file sharing across every office.
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Advanced cybersecurity
Multi-factor authentication, endpoint protection, and cloud-based threat detection were implemented to safeguard sensitive client data.
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Tailored training and ongoing support
Sereno ran sessions to help every team member get the most from Microsoft 365, with continuous support to address any challenges quickly.
The results
Statons now operates on a modern, scalable infrastructure that supports growth across all six offices, without unexpected IT costs or disruptions.
What changed
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Faster, more efficient operations
Cloud-based storage and collaboration tools dramatically reduced downtime and accelerated property transactions.
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Seamless multi-office teamwork
Microsoft Teams and SharePoint keep all six offices in sync, property files shared instantly, communication in real time.
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Client data protected
Advanced cybersecurity measures ensure Statons remains secure and compliant as they grow.
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A platform for growth
The new infrastructure scales with the business, no additional disruptions or unexpected IT costs.
Sereno IT provided a solution that perfectly aligned with our needs. Not only did they help us save on costs, but they also ensured our systems are secure and scalable, allowing us to deliver faster and more efficient service to our clients.
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From Sereno IT
The Sereno IT team
Sereno IT is a London-based managed IT support provider helping businesses across the UK stay secure and productive. Read more in the Company News & Case Studies section.
