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CYBER ESSENTIALS · LONDON

Cyber Essentials Certification London

Cyber Essentials is a UK government-backed certification that sets a baseline for protecting your business against common cyber threats.

  • Cyber Essentials support in London and surrounding areas
  • Helping organisations understand the requirements
  • Put the right security controls in place for certification
  • Ongoing IT support to stay compliant afterwards
Sereno IT
Cyber Essentials Certified
Cyber Essentials Certified Plus

Sereno supports both Cyber Essentials Certified and Cyber Essentials Certified Plus.

Partnered with the best · Certified by Microsoft, Google & Cyber Essentials

  • Microsoft Solutions Partner
  • Google Workspace Partner
  • Cyber Essentials Plus
  • SentinelOne
  • Jamf
  • NinjaOne
  • Datto Authorized Partner
  • SonicWall
  • Bitdefender
  • KnowBe4
  • DNSFilter
  • Keepr
  • Datto
  • Microsoft Teams

CYBER ESSENTIALS CERTIFICATION · LONDON

What Is Cyber Essentials Certification?

Cyber Essentials certification demonstrates your organisation has key security measures to protect against the most common cyber threats. It focuses on controls that reduce avoidable weaknesses in your IT and lower the risk of sensitive business or customer data being compromised. Cyber Essentials certification can strengthen your cyber security, show strong security practices to customers and partners, and help meet security requirements when working with certain clients or supply chains.

There are two levels of certification: Cyber Essentials and Cyber Essentials Plus.

Cyber Essentials Certified

Cyber Essentials

Cyber Essentials uses a verified self-assessment to confirm that the required controls are in place.

Cyber Essentials Certified Plus

Cyber Essentials Plus

Cyber Essentials Plus covers the same requirements but adds independent technical testing of your systems, providing a higher level of assurance.

To achieve Cyber Essentials certification, organisations need to meet requirements across five core areas of cyber security:

Secure Configuration

Devices and systems should be set up securely, with unnecessary software, services and user accounts removed or disabled. Secure settings need to be maintained as your IT environment changes.

Access Control

People should only have access to the systems and information they need for their role. Administrator privileges should be limited and managed carefully to reduce the risk of unauthorised access.

Malware Protection

Appropriate measures should be in place to protect devices against malware and prevent malicious software from running on your systems.

Security Update Management

Operating systems, applications and firmware need to remain supported and receive security updates within the required timeframes, with patch management helping address known vulnerabilities before they can be exploited.

Firewalls

Firewalls protect devices from unauthorised connections coming from the internet or other networks. They need to be configured securely and kept up to date as part of your wider security controls.

Get support with Cyber Essentials certification in London.

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  • Dominik

    11 months ago

    We have partnered with Sereno on a range of IT projects and appointed them as our managed IT services provider and the experience has been exceptional from the…

  • Jo Joynes

    a year ago

    Sereno IT are innovative in their approach to IT support. We moved to Sereno IT in Jan 2023 and have not looked back.

  • AJ Shazad

    a year ago

    I have known Sereno (and their previous business) since 2016 as they are the IT solutions providers of our private credit fund with complex operations.

  • Tim Field

    a year ago

    Great company, very efficient with some wonderful individuals supporting

  • Scott Simmons

    a year ago

    We have used Sereno for our IT support since May 2023 and find the team to be quick, informative and clear in terms of describing any work carried out to…

  • Adam Wright

    a year ago

    We've been working with Sereno for 18 months now and have been impressed by their solution oriented approach.

  • MB

    a year ago

    Great service, rapid response time, friendly, professional technicians - couldn't be better. Very glad we switched providers.

  • Daljit Sumal

    a year ago

    Amazing service as always. Had a few queries which were dealt with swiftly and calmly.

  • Kevin Williams

    a year ago

    Sereno have always responded quickly to our requests/issues. Very polite and professional staff who keep you informed of progress of any problem solutions…

  • Richard Martin

    a year ago

    My company moved to Sereno IT over the new year and we have found the process not only to be painless but i would describe it as enjoyable.

  • Annabelle Pugh

    2 years ago

    We have been clients of Sereno IT's since summer 2023 and we have been extremely happy with the service we have received to date.

  • Dana Ozola

    2 years ago

    These guys are new in the market, but they provide outstanding service. What is important to our company, that they comprehend hierarchy of team and therefore…

  • John Holmes

    2 years ago

    We have been a customer of Sereno since Summer 2023 and the experience since has been overwhelmingly positive.

  • Alexander Moss

    2 years ago

    Great company, full of energy and very attentive to our needs. You really get a personalised service, with the technical ability of a much larger company.

  • James Goodwin

    2 years ago

    My business has recently adopted Sereno IT Support as our ITSM partner over the last quarter.

  • Madeleine Barley

    2 years ago

    Excellent, speedy, friendly and very 'human' service. Intuitive and easy to use platform.

  • Chris Needham

    3 years ago

    I've had the pleasure of working with Sereno for several months now, they are honestly absolutely fantastic.

  • shima

    8 months ago

    Sereno is the most reliable IT support team

CloudTango Reviews
  • “Sereno have been a reliable and valued partner, with a fantastic team of highly responsive and capable technicians, backed by proactive and forward-thinking leadership.”

    John Holmes

    IT Manager, Oikos Storage Ltd

    CloudTango Review

  • “After a couple of challenging years with our previous IT support company, moving to Sereno IT in 2024 has been one of the best business decisions we've made.”

    Joanna Socko

    Franklyn James

    CloudTango Review

  • “IT is no longer a burden or even a part of my work week. I know the team are looked after quickly if they have an issue, and I get all the advice and guidance…”

    Jamie Waldegrave

    COO/CFO, Urban Logistics

    CloudTango Review

  • “The advice we've had from Sereno means we can make informed decisions about what our company actually needs and we know we can implement changes easily.”

    Alice Lees

    Hutton Consulting

    CloudTango Review

  • “Sereno IT provided a solution that perfectly aligned with our needs. Not only did they help us save on costs, but they also ensured our systems are secure and…”

    Nigel Shearsby

    Statons Estate Agents

    CloudTango Review

  • “We've been working with Sereno IT for a year now and continue to be impressed by their forward-thinking approach.”

    Katie Sexton

    Archio Ltd

    CloudTango Review

  • “Sereno are an innovative IT company who make solving your IT issues quick and simple with their vast knowledge.”

    Jo Nauman

    AKT Productions Limited

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  • “We have been working with Sereno for around a year and half now, and the support they've provided has been truly invaluable to our business.”

    Fay Allen

    Greencore Homes Ltd

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  • “We've been working with SERENO IT and are very happy with their service. Communication is always smooth and efficient, and their team is extremely helpful and…”

    Aziz Selcuk Tuncer

    Ant Yapi UK Ltd

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  • “Reliable, Responsive, and Proactive — A True IT Partner. We switched to Sereno after experiencing repeated delays and poor communication from our previous IT…”

    Nisha Patel

    Strata Property Group Ltd

    CloudTango Review

  • “We have worked with Sereno for a couple of years and have been really pleased with them, they are much better than our previous IT support.”

    Justin Elvey

    Director, Big Potato Limited

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    Companies and 2,300+ people supported

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    Client retention since inception, with zero quality-related churn

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    Staff retention last year, so you work with the same accountable team

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    We helped our clients grow 14% on average last year

PROTECTION IN PRACTICE

How Cyber Essentials Protects Your Business

Cyber Essentials requirements are designed to reduce the risk from common internet-based threats by addressing everyday weaknesses in your IT. The Cyber Essentials technical controls make it more difficult for cyber criminals to access your systems and help protect the business data you hold.

  • Reduces Exposure to Common Cyber Threats

    Many cyber attacks take advantage of known vulnerabilities, weak account security or poorly configured devices. Cyber Essentials addresses these basic weaknesses, reducing the opportunities attackers can use to get into your systems.

  • Protects Sensitive Data

    Access controls and secure account management reduce the risk of business or customer information being accessed by the wrong people. Users should only have the permissions they need, while stronger authentication provides additional protection for supported systems.

  • Closes Common Security Gaps

    Outdated software and insecure settings can leave avoidable weaknesses across your IT environment. Cyber Essentials requires supported software, timely security updates and secure configuration to reduce these gaps.

  • Limits Unauthorised Access

    Accounts and permissions need to be managed as people join, change roles or leave the business. Administrator access should also be restricted, while MFA is used where required to make compromised credentials harder to exploit.

CYBER ESSENTIALS SUPPORT · LONDON

Our Cyber Essentials Services

As part of its wider cyber security services, Sereno provides Cyber Essentials support to help businesses understand the requirements and put the necessary security controls in place for certification. We manage the technical areas that need ongoing attention, from your devices and software to access permissions and network security.

  • Asset & Device Management

    Sereno provides detailed reporting on the devices used across your business, including operating systems, models, application versions and asset status. We also standardise new device builds, applying secure configurations and removing unnecessary software from the outset.

  • Secure Configuration & Patch Management

    We maintain secure configurations across your endpoints and keep operating systems, third-party applications and firmware updated. Our patch management processes support timely security updates, while software approvals and audits help make sure applications remain appropriate for business use.

  • Password, MFA & Account Security

    Sereno enforces password policies and multi-factor authentication across supported systems. We also define processes for responding to suspected password or account compromise and can advise on Single Sign-On to support centralised authentication across cloud applications.

  • User & Admin Access Management

    Structured joiner and leaver processes make sure access is assigned and removed when needed. Sereno also manages administrator privileges, including the use of separate admin accounts, and tracks changes to permissions to support stronger access control.

  • Firewall & Network Security

    We manage router and firewall configurations and apply the firmware updates needed to keep network infrastructure secure. This includes changing default administrator credentials and maintaining settings that support the Cyber Essentials requirements.

  • BYOD & External Device Access

    For freelancers and other users working from non-company devices, Sereno can help define and enforce separate access policies. Permissions can be restricted so unmanaged devices do not have broader access to organisational data and services than necessary.

Make Cyber Essentials certification easier with expert guidance from Sereno.

Cyber Essentials Certified Cyber Essentials Certified Plus

Annual certification

Renewed every year

Valid 12 months Renew annually

CYBER ESSENTIALS & CYBER ESSENTIALS PLUS SUPPORT · LONDON

Ongoing Support to Maintain Your Cyber Security Standards

Cyber Essentials and Cyber Essentials Plus certifications are valid for 12 months, so they need to be renewed annually. Recertification gives you an opportunity to check that your security posture still meets the current requirements of the Cyber Essentials scheme.

Sereno provides Cyber Essentials support throughout the year, managing security updates, access permissions and device configuration. This makes it easier to identify and address gaps before renewal and maintain the required standards between certifications.

Case studies

Case Studies

London businesses come to Sereno when they want IT to feel organised, owned and easier to manage. Real outcomes for real businesses.

  • Hutton Consulting

    Case study · Hutton Consulting

    The IT Relationship Hutton Consulting Was Looking For

    Modernised cloud and identity setup to support hybrid working, with security and strategy from a partner they could finally trust.

    Read the case study
  • Statons Estate Agents offices

    Case study · Statons Estate Agents

    How Statons Transformed Operations with Microsoft 365

    Took ownership of devices, onboarding and security so the operations team could focus on customers, not IT.

    Read the case study
  • Urban Logistics REIT

    Case study · Urban Logistics REIT

    Reliable IT Support for a Listed Property Investment Company

    Built an IT roadmap aligned to growth, with predictable monthly investment, dependable support and clearer reporting.

    Read the case study

HOW TO GET CERTIFIED

How to Get Cyber Essentials Certified

Getting Cyber Essentials certified starts with understanding how your current IT setup compares with the scheme requirements. Sereno can guide you through the process, answer your questions and help identify the changes needed before assessment.

  • Review Your Current Security

    Check your devices, software, user access and other areas covered by the five Cyber Essentials controls to identify any gaps that need to be addressed before you apply.

  • Address the Gaps

    Make the necessary changes to bring your IT environment in line with the requirements of the Cyber Essentials scheme. Our team can support this work across areas such as patching, secure configuration, access management, device security and firewall controls.

  • Complete the Assessment

    Register for certification through an approved certification body and complete the Cyber Essentials self-assessment questionnaire. Your answers need to be approved by a board member or equivalent before they are reviewed by an independent assessor.

  • Receive Your Certification

    If the certification body confirms that your organisation meets the requirements, you receive your Cyber Essentials certificate. If you choose Cyber Essentials Plus, the same five basic security controls are also checked through an independent audit. Once certified, your organisation can also display the Cyber Essentials badge to show customers and partners that it has achieved the standard.

CYBER ESSENTIALS CERTIFICATION SUPPORT

How Sereno IT Can Help

We support businesses before, during and after Cyber Essentials and Cyber Essentials Plus certification, helping you understand what is required and address the areas that need attention.

  1. Discuss Your Cyber Essentials Goals

    We start with a conversation about your current IT setup, why you want to get certified and any questions you have about the Cyber Essentials certification process.

  2. Review Your Cyber Essentials Readiness

    Sereno reviews your IT environment against the relevant requirements to identify gaps that could affect your certification.

  3. Address Security Gaps

    Where changes are needed, our team can work on areas such as patch management, secure configuration, MFA, access permissions, device security and firewall controls.

  4. Prepare for Certification

    Once the required controls have been addressed, Sereno helps make sure your IT environment is ready for the Cyber Essentials assessment.

  5. Maintain the Required Standards

    Support continues after certification. Sereno manages the relevant security controls throughout the year, making it easier to maintain your standards and prepare for annual renewal.

Need help getting ready for Cyber Essentials? Sereno can guide you through the process.

Book a Consultation

CYBER SECURITY EXPERTS · LONDON

Why Choose Sereno IT for Cyber Essentials Certification?

Cyber Essentials Plus Certified

Sereno is Cyber Essentials Plus certified, so we understand the security standards businesses need to meet and the importance of maintaining them beyond the initial certification.

Backed by the Sereno team

Security Controls Managed for You

Many of the areas covered by Cyber Essentials are already part of Sereno's IT support services. We manage security updates, device configuration, user access controls and other areas that need regular attention.

Backed by the Sereno team

Practical Cyber Security Expertise

If you need to make changes before certification, Sereno can carry out the technical work needed to improve your cyber security. You get support with fixing the issues, not just advice on what needs to change.

Backed by the Sereno team

Local London Support

Sereno is based in central London, with a local team that can support your business remotely and arrange on-site assistance when hands-on work is needed.

Backed by the Sereno team
Sereno IT

Cyber Essentials, managed

One team. Certified expertise.

Certified experts · Controls managed · Local London team

Prepare Certify Maintain

Frequently Asked Questions

Cyber Essentials is a UK government-backed scheme designed to protect organisations against cyber threats. It is based on five technical controls designed to reduce common security weaknesses. Cyber Essentials Plus covers the same requirements but adds an independent technical audit to check that the controls are working effectively in practice.

According to the National Cyber Security Centre, Cyber Essentials Plus covers the same protections as Cyber Essentials but adds more rigorous, independent technical testing. You can complete the two levels together or move on to Cyber Essentials Plus within three months of achieving Cyber Essentials certification.

This varies depending on your current cyber security and whether any changes are needed before assessment. Once you apply for Cyber Essentials, you have six months to complete and submit the assessment. Sereno can provide practical support with preparing your IT environment and addressing security gaps that could affect certification.

Cyber Essentials is recommended by the UK Government as a minimum cyber security standard for organisations of all sizes, including small and medium-sized organisations. Certification can help protect against common cyber attacks and may also be required when bidding for certain government or commercial contracts.

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