Google Workspace Managed Services

Benefit from our expert support to unlock the potential of Google Workspace, enhancing productivity and collaboration across your teams while getting the most value for your investment. Sereno provides Google
Workspace (G Suite) managed services to help you work more efficiently, strengthen data security, streamline workflows and drive meaningful business outcomes.

Rated oustanding on Google

Benefits of Google Workspace for Your Business

High-Grade Security

Google Workspace environment comes with robust security tools. Google Admin Console enables centralised access management, allowing you to create and remove user accounts or groups, manage devices, define roles, set permissions and adjust security configurations. Endpoint Management gives you control over which devices can connect to your organisation’s data — you can distribute apps, monitor device activity, apply security policies and wipe data from lost or compromised hardware remotely.

Real-Time Collaboration

Google Workspace allows teams to edit the same documents simultaneously, which is critical to remote and hybrid working. Updates sync instantly, enabling users to add ideas, respond to comments and act on them in real time. In addition, Google’s shareable calendars seamlessly integrate with Gmail, Drive, Contacts, Sites and Meet, making it easy to stay organised.

Professional Business Email

With Google’s suite of tools, you get Gmail designed for business needs — with admin controls and no ads. What’s more, your Gmail can be branded with your company’s domain name and every employee can be assigned a professional email address at your domain, with a familiar user experience and seamless switching between their personal and work accounts. As a business, you benefit from top-tier email, which you can control and secure — without the need to maintain an email server.

Efficient Cloud Storage

Google Workspace offers several storage options across its plans. Once you’ve signed up, each employee gets a personal Google Drive to store their files. Your teams can also create shared drives for collaboration, with every team member getting the necessary access. When an employee leaves your organization, the shared drive manager can revoke their access in a matter of clicks.

Seamless Integrations

You can integrate Workspace with your CRM and other applications so that your team can work across platforms, easily accessing work apps with a single sign-on. For instance, CRM integration allows sales and support teams to auto-log tasks, emails, meetings and calls in Salesforce without leaving Gmail, helping your teams stay focused on core business activities.

Google Workspace Support Services

Why Choose Sereno IT?

Experience You Can Trust

We are a team of certified specialists with years of experience in IT support. Thanks to our extensive Google Workspace experience, you can count on us to handle everything from day-to-day support to complex configurations.

Comprehensive Services

Our offerings go beyond Google Workspace managed services. Sereno provides a complete range of managed IT support solutions. From resolving everyday technical issues to cybersecurity monitoring and threat prevention, we’ve got you covered.

We're Client-Focused

Your business requirements always come first with Sereno. Our experts will work with you to understand your
specific challenges and offer smart solutions to help your teams enhance productivity and work more efficiently
across Google Workspace.

Proactive Approach

When using our Google Workspace managed services, you get more than professional support. We believe in
proactive management — our technicians will monitor, maintain and fine-tune your suite to prevent issues
before they impact productivity.

Our Happy Clients

5.0
Based on 59 reviews
powered by Google
AJ Shazad
11:26 23 Apr 25
I have known Sereno (and their previous business) since 2016 as they are the IT solutions providers of our private credit fund with complex operations. Sereno are exceptional in solving issues in a prompt manner. Most recently I have dealt with Sahaj who set me up on the company IT infrastructure within few hours which can take days in a similar business with the complexity that the fund has. Furthermore, Sahaj resolved more issues for me with 2fa, mobile and security set-ups. Team members are available as soon as an issue pops up and generally relationship is managed by a single person making things streamlined with the single person with all knowledge of issues and set-ups to date. I would highly recommend Sereno based on my personal experience of them solving multiple problems for me at the credit fund.
Tim Field
10:21 22 Apr 25
Great company, very efficient with some wonderful individuals supporting
Scott Simmons
08:31 22 Apr 25
We have used Sereno for our IT support since May 2023 and find the team to be quick, informative and clear in terms of describing any work carried out to laptops etc. Highly recommended
Adam Wright
13:16 17 Apr 25
We've been working with Sereno for 18 months now and have been impressed by their solution oriented approach. Supporting us well with longer-term planning and day-to-day fixes. Recommend.
MB
12:15 17 Apr 25
Great service, rapid response time, friendly, professional technicians - couldn’t be better. Very glad we switched providers.
Daljit Sumal (GT)
11:42 17 Apr 25
Amazing service as always. x Had a few queries which were dealt with swiftly and calmly. x
Zoe Roberts
10:45 17 Apr 25
Kevin Williams
09:52 17 Apr 25
Sereno have always responded quicky to our requests/issues. Very polite and professional staff who keep you informed of progress of any problem solutions until fully resolved. I cannot recommend Sereno enough they offer a five star service.
Richard Martin
09:27 17 Apr 25
My company moved to Sereno IT over the new year and we have found the process not only to be painless but i would describe it as enjoyable. They have kept me and my team updated and in the process managed to save us money by developing our systems and removing unnecessary expenses on services that were no longer required. Great to find a partner that proactively works in the background with the best interests of my company at the forefront of their work.
Lauren Coyle
09:08 17 Apr 25
Annabelle Pugh
14:22 13 Dec 23
We have been clients of Sereno IT's since summer 2023 and we have been extremely happy with the service we have received to date. Sereno have built their business with a direct aim to fix the issues that are notoriously problematic with MSPs, and having experienced some of these problems with our previous MSP, Sereno are truly achieving in their efforts.

Everything is so streamlined and easy for clients to use - their partner portal has truly thought of everything, from ordering IT equipment, to scheduling calls with engineers. The team always make sure everything is very clearly explained, and when things are a little more technical/ difficult to put into an email, we have received personal video explanations which have been so useful.

Highly recommend Sereno's services!
Dana Ozola
12:41 07 Dec 23
These guys are new in the market, but they provide outstanding service service. What is important to our company, that they comprehend hierarchy of team and therefore importance despite the issue is applied. When we need something urgent, they find a manpower to resolve it asap. And most important for me as an assistant, i don't have to have IT language to explain the issue, they know issue is there and they find it and fix it - i do not have to answer 10 questions if i have done this or that, but they fix it by jumping on the system, with in short time all is done and you can move on with your day. And they are always positive 🙂
John Holmes
20:42 06 Dec 23
We have been a customer of Sereno since Summer 2023 and the experience since has been overwhelmingly positive. We are an SMB working in a complex, safety-critical industry, where stable and reliable IT services are paramount. Sereno have never let us down, with their team of highly competent, customer-focused technicians, who always go the extra mile.

As well as high quality services, they are also proactive in identifying areas for improvement and where they can add value. Compared to many other traditional IT suppliers, they are interested in establishing a true partnership, where the needs of both parties are taken into consideration.

I really can't recommended Sereno IT highly enough, as the other 5* reviews on here will also testify.
Alexander Moss
12:17 05 Dec 23
Great company, full of energy and very attentive to our needs. You really get a personalised service, with the technical ability of a much larger company.
James Goodwin
16:43 04 Dec 23
My business has recently adopted Sereno IT Support as our ITSM partner over the last quarter. This has been a sensible move for us as we scale, and the moving parts will become more complex as we grow. I have experienced a few issues, but these have been quickly addressed. One particular, tricky item involving my work mobile was a challenge - but, “We got there in the end! Thank you Tamim - your support has been very helpful and much appreciated”
Madeleine Barley
12:43 04 Dec 23
Excellent, speedy, friendly and very 'human' service. Intuitive and easy to use platform. I'm the type of person who normally puts off raising IT tickets but Sereno has actually changed that for me because it's so easy and straightforward, and everything gets actioned quickly.
Chris Needham
10:55 07 Jul 23
I've had the pleasure of working with Sereno for several months now, they are honestly absolutely fantastic. The service really is better than I have experienced from other support organisations.

The team is incredibly easy to work with. Everyone I have interacted with is friendly, seems to listen and is generally responsive. They also have a high level of understanding of industry specific problems which helps a lot.

We've has issues in the past with really slow response times but this an area where Sereno does really well. We're usually able to get an answer to queries within minutes, and resolutions within hours at most.

We have also used them for advisory services on security and are really happy with the results. It's been a much more efficient process than the in house team we have previously.

Highly recommend!

Frequently Asked Questions

While Gmail is a free email service from Google, mainly for personal use, Workspace is a business-grade platform. Workspace includes Gmail in addition to other productivity tools like Google Drive, Docs, Sheets, Meet, and more. It also comes with custom email addresses, admin controls and additional storage options.

No, it’s a paid service with several subscription plans, with pricing based on features, storage and the number of users.

It includes Gmail, Calendar, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet, Google Chat, Google Forms, Google Sites, Google Keep, Google Tasks, Admin Console, Google Vault, Endpoint Management and AppSheet.

Yes, we can help with that. Our Google Workspace services include migration from a personal Gmail account to a professional Google setup.

Yes. It has built-in security features like two-step verification, spam filtering and data loss prevention. Admins have full control over user access and can enforce policies to protect sensitive information.

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