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Google Workspace · Managed Services

Google Workspace Managed Services

Benefit from our expert support to unlock the potential of Google Workspace, enhancing productivity and collaboration across your teams while getting the most value for your investment.

Sereno provides Google Workspace (G Suite) managed services that help London-based businesses work smarter, ship faster, and keep their data safe, without the constant chasing.

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Trusted by London teams · Certified by Google, Microsoft & Cyber Essentials

  • Google Workspace
  • Microsoft Solutions Partner
  • Cyber Essentials Plus
  • Cyber Essentials
  • CloudTango
  • Jamf
  • KnowBe4

Why Google Workspace

Benefits of Google Workspace for Your Business

The things Workspace does brilliantly, and that we keep working, safely, as your business grows.

High-Grade Security

Google Admin Console gives you centralised access management, create and remove accounts and groups, manage devices, define roles and permissions, and enforce security policies from one place. Endpoint Management controls which devices can reach your organisation’s data, so you can distribute apps, monitor activity, apply policies and wipe lost or compromised hardware remotely.

Real-Time Collaboration

Teams edit the same Docs, Sheets and Slides simultaneously, with updates syncing instantly so ideas and comments are actioned in the moment. Shareable calendars integrate seamlessly with Gmail, Drive, Contacts, Sites and Meet, keeping everyone organised across remote and hybrid work.

Professional Business Email

Business-grade Gmail with admin controls and no ads, branded to your company domain so every employee gets a professional address. You get top-tier email you can control and secure, with the familiar Gmail experience and no email server to maintain.

Efficient Cloud Storage

Every employee gets a personal Google Drive, and teams create shared drives for collaboration with the right access for each member. When someone leaves, the shared-drive manager revokes their access in a matter of clicks, no loose ends.

Seamless Integrations

Integrate Workspace with your CRM and other applications so your team works across platforms with a single sign-on. CRM integration auto-logs tasks, emails, meetings and calls in Salesforce without leaving Gmail, keeping everyone focused on the work that matters.

What we manage

Google Workspace Support Services

  • Migration Services

    Moving from another platform? We offer platform migration within our suite of Google Workspace managed services. Let the dedicated team at Sereno handle all the heavy lifting, we'll transfer emails, calendars and files with minimal downtime.

  • User Onboarding & Offboarding

    Our experts will help you ensure that each new team member is set up with the right tools from day one and that departing employees are offboarded securely and without disrupting your business operations.

  • Employee Training

    Our Google Workspace managed services include employee training. We'll educate your staff on how to effectively use Google G Suite so they can make the most of it.

  • Monitoring, Maintenance & Ongoing Support

    With our Google Workspace managed services, you will get the peace of mind that your environment runs as it should. We provide regular check-ins, system health monitoring and quick fixes when something doesn't go as expected.

  • Helpdesk Support

    Our services include helpdesk support so that your team can get answers when they experience Google Workspace issues. Whether it's a missing email or an access problem, our responsive support is just a message or call away.

  • Security Configuration & Monitoring

    We'll help you protect your data and email with well-structured security policies, threat detection and access controls tailored to how your team works. Our experts also perform security audits to address vulnerabilities before they turn into major issues.

  • License Management & Optimization

    We'll work with you to ensure every seat is properly assigned and configured. Our Google Workspace support team will review your license usage and flag any inactive accounts, so you're not paying for tools your team isn't using. That way, you can trim unnecessary costs without sacrificing functionality.

The Sereno difference

Why Choose Sereno IT?

  • Experience You Can Trust

    We are a team of certified specialists with years of experience in IT support. Thanks to our extensive Google Workspace experience, you can count on us to handle everything from day-to-day support to complex configurations.

  • Comprehensive Services

    Our offerings go beyond Google Workspace managed services. Sereno provides a complete range of managed IT support solutions. From resolving everyday technical issues to cybersecurity monitoring and threat prevention, we've got you covered.

  • We're Client-Focused

    Your business requirements always come first with Sereno. Our experts will work with you to understand your specific challenges and offer smart solutions to help your teams enhance productivity and work more efficiently across Google Workspace.

  • Proactive Approach

    When using our Google Workspace managed services, you get more than professional support. We believe in proactive management, our technicians will monitor, maintain and fine-tune your suite to prevent issues before they impact productivity.

Explore our client success stories

Our Happy Clients

Google Reviews
Sereno IT Support

70 Google reviews

Write a review

  • Dominik

    9 months ago

    We have partnered with Sereno on a range of IT projects and appointed them as our managed IT services provider and the experience has been exceptional from the…

  • Jo Joynes

    a year ago

    Sereno IT are innovative in their approach to IT support. We moved to Sereno IT in Jan 2023 and have not looked back.

  • AJ Shazad

    a year ago

    I have known Sereno (and their previous business) since 2016 as they are the IT solutions providers of our private credit fund with complex operations.

  • Tim Field

    a year ago

    Great company, very efficient with some wonderful individuals supporting

  • Scott Simmons

    a year ago

    We have used Sereno for our IT support since May 2023 and find the team to be quick, informative and clear in terms of describing any work carried out to…

  • Adam Wright

    a year ago

    We've been working with Sereno for 18 months now and have been impressed by their solution oriented approach.

  • MB

    a year ago

    Great service, rapid response time, friendly, professional technicians - couldn't be better. Very glad we switched providers.

  • Daljit Sumal

    a year ago

    Amazing service as always. Had a few queries which were dealt with swiftly and calmly.

  • Kevin Williams

    a year ago

    Sereno have always responded quickly to our requests/issues. Very polite and professional staff who keep you informed of progress of any problem solutions…

  • Richard Martin

    a year ago

    My company moved to Sereno IT over the new year and we have found the process not only to be painless but i would describe it as enjoyable.

  • Annabelle Pugh

    2 years ago

    We have been clients of Sereno IT's since summer 2023 and we have been extremely happy with the service we have received to date.

  • Dana Ozola

    2 years ago

    These guys are new in the market, but they provide outstanding service. What is important to our company, that they comprehend hierarchy of team and therefore…

  • John Holmes

    2 years ago

    We have been a customer of Sereno since Summer 2023 and the experience since has been overwhelmingly positive.

  • Alexander Moss

    2 years ago

    Great company, full of energy and very attentive to our needs. You really get a personalised service, with the technical ability of a much larger company.

  • James Goodwin

    2 years ago

    My business has recently adopted Sereno IT Support as our ITSM partner over the last quarter.

  • Madeleine Barley

    2 years ago

    Excellent, speedy, friendly and very 'human' service. Intuitive and easy to use platform.

  • Chris Needham

    3 years ago

    I've had the pleasure of working with Sereno for several months now, they are honestly absolutely fantastic.

  • shima

    6 months ago

    Sereno is the most reliable IT support team

CloudTango Reviews

  • “Sereno have been a reliable and valued partner, with a fantastic team of highly responsive and capable technicians, backed by proactive and forward-thinking leadership.”

    John Holmes

    IT Manager, Oikos Storage Ltd

    CloudTango Review

  • “After a couple of challenging years with our previous IT support company, moving to Sereno IT in 2024 has been one of the best business decisions we've made.”

    Joanna Socko

    Franklyn James

    CloudTango Review

  • “IT is no longer a burden or even a part of my work week. I know the team are looked after quickly if they have an issue, and I get all the advice and guidance…”

    Jamie Waldegrave

    COO/CFO, Urban Logistics

    CloudTango Review

  • “The advice we've had from Sereno means we can make informed decisions about what our company actually needs and we know we can implement changes easily.”

    Alice Lees

    Hutton Consulting

    CloudTango Review

  • “Sereno IT provided a solution that perfectly aligned with our needs. Not only did they help us save on costs, but they also ensured our systems are secure and…”

    Nigel Shearsby

    Statons Estate Agents

    CloudTango Review

  • “We've been working with Sereno IT for a year now and continue to be impressed by their forward-thinking approach.”

    Katie Sexton

    Archio Ltd

    CloudTango Review

  • “Sereno are an innovative IT company who make solving your IT issues quick and simple with their vast knowledge.”

    Jo Nauman

    AKT Productions Limited

    CloudTango Review

  • “We have been working with Sereno for around a year and half now, and the support they've provided has been truly invaluable to our business.”

    Fay Allen

    Greencore Homes Ltd

    CloudTango Review

  • “We've been working with SERENO IT and are very happy with their service. Communication is always smooth and efficient, and their team is extremely helpful and…”

    Aziz Selcuk Tuncer

    Ant Yapi UK Ltd

    CloudTango Review

  • “Reliable, Responsive, and Proactive — A True IT Partner. We switched to Sereno after experiencing repeated delays and poor communication from our previous IT…”

    Nisha Patel

    Strata Property Group Ltd

    CloudTango Review

  • “We have worked with Sereno for a couple of years and have been really pleased with them, they are much better than our previous IT support.”

    Justin Elvey

    Director, Big Potato Limited

    CloudTango Review

  • 5-star rated on Google and CloudTango

  • 75+

    Companies and 2,300+ people supported

  • 98%

    Client retention since inception, with zero quality-related churn

  • 100%

    Staff retention last year, so you work with the same accountable team

  • Growing

    We helped our clients grow 14% on average last year

Case studies

Client Success Stories

London businesses come to Sereno when they want IT to feel organised, owned and easier to manage. Real outcomes for real businesses.

  • Hutton Consulting

    Case study · Hutton Consulting

    The IT Relationship Hutton Consulting Was Looking For

    Modernised cloud and identity setup to support hybrid working, with security and strategy from a partner they could finally trust.

    Read the case study
  • Statons Estate Agents offices

    Case study · Statons Estate Agents

    How Statons Transformed Operations with Microsoft 365

    Took ownership of devices, onboarding and security so the operations team could focus on customers, not IT.

    Read the case study
  • Urban Logistics REIT

    Case study · Urban Logistics REIT

    Reliable IT Support for a Listed Property Investment Company

    Built an IT roadmap aligned to growth, with predictable monthly investment, dependable support and clearer reporting.

    Read the case study

Frequently Asked Questions

While Gmail is a free email service from Google, mainly for personal use, Workspace is a business-grade platform. Workspace includes Gmail in addition to other productivity tools like Google Drive, Docs, Sheets, Meet, and more. It also comes with custom email addresses, admin controls and additional storage options.

No, it's a paid service with several subscription plans, with pricing based on features, storage and the number of users.

It includes Gmail, Calendar, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet, Google Chat, Google Forms, Google Sites, Google Keep, Google Tasks, Admin Console, Google Vault, Endpoint Management and AppSheet.

Yes, we can help with that. Our Google Workspace services include migration from a personal Gmail account to a professional Google setup.

Yes. It has built-in security features like two-step verification, spam filtering and data loss prevention. Admins have full control over user access and can enforce policies to protect sensitive information.

Make the most of your productivity apps with our Google Workspace managed services.

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Keep reading

What's Next For You?

Guides and reads relevant to Google Workspace and getting more from your IT.

Let's make your Workspace work smarter.

Talk to an IT Advisor

Let's talk

Any questions?

Question not answered yet? Whether it's about our pricing, services or processes, we're here to help. Drop us a line below, or book a 1-1 discovery call at a time that suits you.

What we'll cover on the call

  • Migrating your team to Google Workspace with no data loss
  • User onboarding, offboarding and access management
  • Securing your Workspace: 2FA, device access and audits
  • Monitoring, maintenance and ongoing helpdesk support
  • Reviewing your licences to trim unnecessary costs
  • Clear, no-obligation next steps and pricing

We'll get back to you within 60 minutes during business hours.

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