Google Workspace Managed Services
Benefit from our expert support to unlock the potential of Google Workspace, enhancing productivity and collaboration across your teams while getting the most value for your investment. Sereno provides Google
Workspace (G Suite) managed services to help you work more efficiently, strengthen data security, streamline workflows and drive meaningful business outcomes.
Benefits of Google Workspace for Your Business
High-Grade Security
Google Workspace environment comes with robust security tools. Google Admin Console enables centralised access management, allowing you to create and remove user accounts or groups, manage devices, define roles, set permissions and adjust security configurations. Endpoint Management gives you control over which devices can connect to your organisation’s data — you can distribute apps, monitor device activity, apply security policies and wipe data from lost or compromised hardware remotely.
Real-Time Collaboration
Google Workspace allows teams to edit the same documents simultaneously, which is critical to remote and hybrid working. Updates sync instantly, enabling users to add ideas, respond to comments and act on them in real time. In addition, Google’s shareable calendars seamlessly integrate with Gmail, Drive, Contacts, Sites and Meet, making it easy to stay organised.
Professional Business Email
With Google’s suite of tools, you get Gmail designed for business needs — with admin controls and no ads. What’s more, your Gmail can be branded with your company’s domain name and every employee can be assigned a professional email address at your domain, with a familiar user experience and seamless switching between their personal and work accounts. As a business, you benefit from top-tier email, which you can control and secure — without the need to maintain an email server.
Efficient Cloud Storage
Google Workspace offers several storage options across its plans. Once you’ve signed up, each employee gets a personal Google Drive to store their files. Your teams can also create shared drives for collaboration, with every team member getting the necessary access. When an employee leaves your organization, the shared drive manager can revoke their access in a matter of clicks.
Seamless Integrations
You can integrate Workspace with your CRM and other applications so that your team can work across platforms, easily accessing work apps with a single sign-on. For instance, CRM integration allows sales and support teams to auto-log tasks, emails, meetings and calls in Salesforce without leaving Gmail, helping your teams stay focused on core business activities.
Google Workspace Support Services
Moving from another platform? We offer platform migration within our suite of Google Workspace managed services. Let the dedicated team at Sereno handle all the heavy lifting — we’ll transfer emails, calendars and files with minimal downtime.
Our experts will help you ensure that each new team member is set up with the right tools from day one and that departing employees are offboarded securely and without disrupting your business operations.
Our Google Workspace managed services include employee training. We’ll educate your staff on how to effectively use Google G Suite so they can make the most of it.
With our Google Workspace managed services, you will get the peace of mind that your environment runs as it should. We provide regular check-ins, system health monitoring and quick fixes when something doesn’t go as expected.
Our services include helpdesk support so that your team can get answers when they experience Google Workspace issues. Whether it’s a missing email or an access problem, our responsive support is just a message or call away.
We’ll help you protect your data and email with well-structured security policies, threat detection and access controls tailored to how your team works. Our experts also perform security audits to address vulnerabilities before they turn into major issues.
We’ll work with you to ensure every seat is properly assigned and configured. Our Google Workspace support team will review your license usage and flag any inactive accounts — so you’re not paying for tools your team isn’t using. That way, you can trim unnecessary costs without sacrificing functionality.
Why Choose Sereno IT?
Experience You Can Trust
We are a team of certified specialists with years of experience in IT support. Thanks to our extensive Google Workspace experience, you can count on us to handle everything from day-to-day support to complex configurations.
Comprehensive Services
Our offerings go beyond Google Workspace managed services. Sereno provides a complete range of managed IT support solutions. From resolving everyday technical issues to cybersecurity monitoring and threat prevention, we’ve got you covered.
We're Client-Focused
Your business requirements always come first with Sereno. Our experts will work with you to understand your
specific challenges and offer smart solutions to help your teams enhance productivity and work more efficiently
across Google Workspace.
Proactive Approach
When using our Google Workspace managed services, you get more than professional support. We believe in
proactive management — our technicians will monitor, maintain and fine-tune your suite to prevent issues
before they impact productivity.
Our Happy Clients
Everything is so streamlined and easy for clients to use - their partner portal has truly thought of everything, from ordering IT equipment, to scheduling calls with engineers. The team always make sure everything is very clearly explained, and when things are a little more technical/ difficult to put into an email, we have received personal video explanations which have been so useful.
Highly recommend Sereno's services!
As well as high quality services, they are also proactive in identifying areas for improvement and where they can add value. Compared to many other traditional IT suppliers, they are interested in establishing a true partnership, where the needs of both parties are taken into consideration.
I really can't recommended Sereno IT highly enough, as the other 5* reviews on here will also testify.
The team is incredibly easy to work with. Everyone I have interacted with is friendly, seems to listen and is generally responsive. They also have a high level of understanding of industry specific problems which helps a lot.
We've has issues in the past with really slow response times but this an area where Sereno does really well. We're usually able to get an answer to queries within minutes, and resolutions within hours at most.
We have also used them for advisory services on security and are really happy with the results. It's been a much more efficient process than the in house team we have previously.
Highly recommend!
Frequently Asked Questions
While Gmail is a free email service from Google, mainly for personal use, Workspace is a business-grade platform. Workspace includes Gmail in addition to other productivity tools like Google Drive, Docs, Sheets, Meet, and more. It also comes with custom email addresses, admin controls and additional storage options.
No, it’s a paid service with several subscription plans, with pricing based on features, storage and the number of users.
It includes Gmail, Calendar, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet, Google Chat, Google Forms, Google Sites, Google Keep, Google Tasks, Admin Console, Google Vault, Endpoint Management and AppSheet.
Yes, we can help with that. Our Google Workspace services include migration from a personal Gmail account to a professional Google setup.
Yes. It has built-in security features like two-step verification, spam filtering and data loss prevention. Admins have full control over user access and can enforce policies to protect sensitive information.
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