Tips on How To Choose an IT Support Company
Read our top tips on how to choose an IT support company that aligns with your unique needs while saving you time, money, and stress.
April 30, 2025
IT SUPPORT LONDON
Read our top tips on how to choose an IT support company that aligns with your unique needs while saving you time, money, and stress.
If you’ve noticed changes in your IT provider — higher prices, slower support, or a more rigid service model — you’re not imagining it. Across the UK, Investor Owned firms
When you think of spring cleaning, it’s usually the cupboards, the email inbox, or maybe the office kitchen that gets the attention. But your IT setup? That’s often the last
IT support automation is not about replacing IT teams—it’s about making their jobs easier. By handling repetitive tasks like password resets and ticket routing, automation allows IT professionals to focus
IT support teams are constantly under pressure to resolve issues quickly. But let’s be honest—most ticketing systems are far from perfect. Tickets get lost, responses are slow, and users get
Discover how Sereno IT Support delivered reliable IT services and proactive technology consultancy to a property investment company, enhancing operational efficiency and long-term IT strategy.
Big Investors are quietly taking over IT support companies, driving up prices, slowing response times, and locking SMEs into rigid contracts. Is your provider next?
In this article, we cover: As businesses grow, their IT needs evolve, making it essential to have the right IT support model in place. But with so many IT support
In this article, we cover: In March 2025, Google is rolling out a major price hike for Google Workspace and if your business relies on it for emails, file storage,
When your business runs into IT issues, who do you turn to—the help desk or IT support? While both services aim to resolve technical problems, they serve different purposes and
It was an ordinary Monday morning when the finance team at a growing Asset Management company noticed something wasn’t right. Several clients had missed payments, and the finance team was
Cybercriminals are leveraging advanced tactics, such as generative AI and fileless attacks, to create malware that evades traditional defences. Device-level MDR SOC provides the expertise and tools needed to combat
Learn how MDR and 24/7 SOC protect SMEs from advanced cyber threats. Get expert insights and actionable steps to enhance your IT support.
Discover how Sereno IT Support delivered reliable IT services and proactive technology consultancy to a property investment company, enhancing operational efficiency and long-term IT strategy.
Read our expert tips on how to prevent phishing attacks in an organisation and find answers to other questions concerning phishing.
Discover how much RAM you need for your business laptop. Explore the benefits of 8GB vs 16GB RAM and find the best laptops for business needs.
What is proactive IT support, and why do modern businesses need it? Read our article to find detailed answers to these and other questions.
Discover 10 tell-tale signs your IT support service is about to get worse. Learn to spot the early warnings and take action to protect your business operations.
Discover the most common IT problems, how you can solve them yourself, when to ask your IT provider, and how to prevent IT issues long term.
What is IT support, and why do you need to outsource an IT support service provider? Explore our in-depth guide to find answers to these and other questions.
We discuss the importance of employee security training, how it mitigates IT risk and what to consider in a cybersecurity training program.
Ignoring data security when working with freelancers can lead to losing control over your data or becoming vulnerable to cyber-attacks.
We outline the top 10 Microsoft 365 collaboration tools, their features, benefits and practical examples of how they have an impact.
We outline the immediate steps you need to take if your laptop is lost or stolen. Plus, the security precautions your business should take…
Are you ready to revolutionise your productivity with Microsoft 365 Copilot? Imagine having a virtual assistant at your fingertips…
Additional measures for those sending emails to Gmail or Yahoo accounts, potentially leading to undelivered emails unless compliance is ensured.
Sereno IT Sereno Welcomes Mit Patel as New Chairman, Igniting New Chapter of Growth and Success IT Support London
Top Microsoft 365 security features and how they can be leveraged to beef up their security game regardless of its scale or sector.
With names like Windows CoPilot, Microsoft CoPilot and CoPilot for Microsoft 365 floating around, it’s no surprise that people are confused.
In this comprehensive IT guide, we’ll walk you through the essential considerations and steps for choosing and setting up your business IT environment.