Proactive IT support — why is it crucial?
What is proactive IT support, and why do modern businesses need it? Read our article to find detailed answers to these and other questions.
September 12, 2024
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Marylebone is home to a variety of businesses, from stylish boutiques and wellness studios to private medical practices and creative agencies. They use technology to keep in touch, increase productivity, manage client appointments, run marketing campaigns, store files, and ensure data security, making a reliable IT support partner a necessity to stay efficient.
Sereno provides a comprehensive suite of IT support services in Marylebone and other parts of London to help businesses get the most out of information technology.
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Sereno is a service provider that meets all the IT needs of modern businesses under one roof, from device configuration to cloud solutions. We can help you set up and maintain your network, internet connection, digital tools, and devices so your IT infrastructure stays stable and secure, whether your team is in the office or working remotely.
Our IT support services come with built-in cyber security. We help organisations stay safe and compliant with advanced antivirus software, routine security audits, encryption, firewalls, backups, and regular updates. Sereno is Cyber Essentials Plus certified, which demonstrates our strong cyber security policies and procedures as verified by an independent auditor.
Things can go wrong, bringing your work to a standstill. As a trusted IT support provider in London, we proactively monitor your IT systems, spot issues early, and provide fast response times. Our qualified team addresses most support requests remotely in just a few minutes, and in case of complex IT issues that require a hands-on approach, Sereno offers scheduled on-site visits.
Our IT support London team helps organisations choose the right tools without overspending. We source technology that works best for your business needs and budget and take care of the purchase and setup. We also monitor the use of software tools and cloud storage to ensure you’re only paying for what your team actually needs. In addition, Sereno offers fully managed and co-managed IT services so you can choose what fits you best.
Businesses rely on us for assistance with Microsoft 365 (formerly Office 365) and Google Workspace so that their teams can use the full potential of productivity tools. From helping you select and set up the right suite to training your employees and managing licences, Sereno has you covered.
We help businesses get the most out of cloud technology, whether it’s switching from local servers or making better use of your existing infrastructure. We assess your business needs and monitor usage to optimise costs, improve productivity, strengthen security, and ensure your team can work seamlessly from anywhere.
Risk-solid security requires more than antivirus software, and that’s what we specialise in. As a trusted business IT support provider, Sereno places strong emphasis on cyber security, backed by our Cyber Essentials Plus certification. We carry out regular audits, implement robust security measures, and proactively monitor IT systems to protect businesses against cyber threats.
Sereno provides reliable backup and disaster recovery solutions to safeguard businesses from data loss and its consequences. We utilise proven strategies and technologies to back up your data, replicate it to secure data storage systems, and enable fast recovery of your business operations whatever happens, be it a cyber attack or a physical disaster.
Today’s extensive choice of internet providers and offerings can be confusing, which is where Sereno saves the day. We set up, maintain, and support internet infrastructure, keeping companies in Marylebone connected with internet solutions that align with their needs and budget.
We deliver end-to-end VoIP and telephony solutions so that your team can enjoy seamless communication. Our qualified specialists handle everything from procurement and setup to ongoing maintenance and support, ensuring that you get an up-to-date, secure, and cost-efficient telephone system.
Sereno specialises in IT procurement, sourcing and supplying high-quality hardware and software tailored to each client’s needs. As an IT support company with years in the industry, we work with a trusted network of suppliers and handle everything from procurement to delivery and licensing.
If you’re looking for an experienced IT support provider to help you optimise your existing network or set up a new office environment, you can count on Sereno. We assist with planning, cabling, and configuration, and also provide ongoing maintenance to ensure secure file sharing, real-time access to data, and seamless communication across your teams.
At Sereno, we understand that every industry has its own unique information technology challenges and requirements. As a go-to IT support company in London, we tailor our business support services to meet the specific needs of each sector.
What is proactive IT support, and why do modern businesses need it? Read our article to find detailed answers to these and other questions.
What is IT support, and why do you need to outsource an IT support service provider? Explore our in-depth guide to find answers to these and other questions.
Outsource or not to outsource IT support? Read our article to explore the benefits of outsourcing IT support to make a more informed decision.
Question not answered yet? Whether it’s about our pricing, services or processes. We’re here to answer any question you might have.
Just drop us a line or book your 1-1 discovery call to connect at your preferred time.