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IT Support · Farringdon

IT Support Farringdon

At Sereno, we deliver comprehensive IT support in Farringdon to help businesses keep their IT infrastructure secure and efficient. From day-to-day Microsoft 365 support to cyber security and disaster recovery, we focus on practical solutions that reduce downtime and give teams the tools they need to work efficiently, whether on-site or remotely.

  • Local IT support Farringdon businesses trust
  • Co-managed & fully managed IT support
  • Proactive approach to prevent issues
  • Built-in cyber security, backups, and compliance
  • 75% of issues resolved remotely in a matter of minutes
  • Transparent, predictable pricing with no hidden fees
  • Scalable IT services that grow with your business
Book 1-1 discovery call Contact us
Outstanding CloudTango Excellent
Farringdon · EC1
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What we do

IT Support Services for Farringdon Businesses

  • Microsoft 365 & Google Workspace

    We provide expert support for Microsoft and Google productivity suites, handling setup, licence tracking, staff onboarding, and system security, and resolving issues promptly.

  • Cloud services

    Our cloud solutions help you embrace cloud technology, whether moving away from on-site infrastructure or getting more value from your existing cloud environment.

  • Cyber security

    We specialise in cyber security services, proactively monitoring your systems, running routine audits, and applying encryption and firewalls to shield your business against cyber threats.

  • Disaster recovery & backup solutions

    Sereno provides backup and disaster recovery that protects your files and recovers your business quickly from accidental deletion, hardware failure, or a cyberattack.

  • Internet connectivity

    We partner with trusted internet providers to choose the best service at the best price, then install, maintain, and support your internet infrastructure for a reliable, secure connection.

  • VoIP & telephony

    Count on Sereno to set up and maintain VoIP and business telephony systems that deliver clear audio and smooth call handling, keeping your staff connected without hassle.

  • Hardware & software procurement

    Choosing the right software and equipment is challenging, so Sereno helps you select and source technology for your business, handling both procurement and delivery.

  • Infrastructure & networks

    Our IT support covers the full lifecycle of network and infrastructure solutions, from planning and setup to optimisation and maintenance, for secure file sharing and smooth communication.

Looking for reliable IT support Farringdon businesses count on? We're just a call away.

Talk to an IT Advisor

Case studies

Client Success Stories

London businesses come to Sereno when they want IT to feel organised, owned and easier to manage. Real outcomes for real businesses.

  • Hutton Consulting

    Case study · Hutton Consulting

    The IT Relationship Hutton Consulting Was Looking For

    Modernised cloud and identity setup to support hybrid working, with security and strategy from a partner they could finally trust.

    Read the case study
  • Statons Estate Agents offices

    Case study · Statons Estate Agents

    How Statons Transformed Operations with Microsoft 365

    Took ownership of devices, onboarding and security so the operations team could focus on customers, not IT.

    Read the case study
  • Urban Logistics REIT

    Case study · Urban Logistics REIT

    Reliable IT Support for a Listed Property Investment Company

    Built an IT roadmap aligned to growth, with predictable monthly investment, dependable support and clearer reporting.

    Read the case study

Partnered with the best · Certified by Microsoft, Google & Cyber Essentials

  • Microsoft Solutions Partner
  • Google Workspace Partner
  • Cyber Essentials Plus
  • SentinelOne
  • Jamf
  • NinjaOne
  • Datto Authorized Partner
  • SonicWall
  • Bitdefender
  • KnowBe4
  • DNSFilter
  • Keepr
  • Datto
  • Microsoft Teams

Our Happy Clients

Google Reviews
Sereno IT Support

70 Google reviews

Write a review

  • Dominik

    8 months ago

    We have partnered with Sereno on a range of IT projects and appointed them as our managed IT services provider and the experience has been exceptional from the…

  • Jo Joynes

    a year ago

    Sereno IT are innovative in their approach to IT support. We moved to Sereno IT in Jan 2023 and have not looked back.

  • AJ Shazad

    a year ago

    I have known Sereno (and their previous business) since 2016 as they are the IT solutions providers of our private credit fund with complex operations.

  • Tim Field

    a year ago

    Great company, very efficient with some wonderful individuals supporting

  • Scott Simmons

    a year ago

    We have used Sereno for our IT support since May 2023 and find the team to be quick, informative and clear in terms of describing any work carried out to…

  • Adam Wright

    a year ago

    We've been working with Sereno for 18 months now and have been impressed by their solution oriented approach.

  • MB

    a year ago

    Great service, rapid response time, friendly, professional technicians - couldn't be better. Very glad we switched providers.

  • Daljit Sumal

    a year ago

    Amazing service as always. Had a few queries which were dealt with swiftly and calmly.

  • Kevin Williams

    a year ago

    Sereno have always responded quickly to our requests/issues. Very polite and professional staff who keep you informed of progress of any problem solutions…

  • Richard Martin

    a year ago

    My company moved to Sereno IT over the new year and we have found the process not only to be painless but i would describe it as enjoyable.

  • Annabelle Pugh

    2 years ago

    We have been clients of Sereno IT's since summer 2023 and we have been extremely happy with the service we have received to date.

  • Dana Ozola

    2 years ago

    These guys are new in the market, but they provide outstanding service. What is important to our company, that they comprehend hierarchy of team and therefore…

  • John Holmes

    2 years ago

    We have been a customer of Sereno since Summer 2023 and the experience since has been overwhelmingly positive.

  • Alexander Moss

    2 years ago

    Great company, full of energy and very attentive to our needs. You really get a personalised service, with the technical ability of a much larger company.

  • James Goodwin

    2 years ago

    My business has recently adopted Sereno IT Support as our ITSM partner over the last quarter.

  • Madeleine Barley

    2 years ago

    Excellent, speedy, friendly and very 'human' service. Intuitive and easy to use platform.

  • Chris Needham

    3 years ago

    I've had the pleasure of working with Sereno for several months now, they are honestly absolutely fantastic.

  • shima

    5 months ago

    Sereno is the most reliable IT support team

CloudTango Reviews

  • “Sereno have been a reliable and valued partner, with a fantastic team of highly responsive and capable technicians, backed by proactive and forward-thinking leadership.”

    John Holmes

    IT Manager, Oikos Storage Ltd

    CloudTango Review

  • “After a couple of challenging years with our previous IT support company, moving to Sereno IT in 2024 has been one of the best business decisions we've made.”

    Joanna Socko

    Franklyn James

    CloudTango Review

  • “IT is no longer a burden or even a part of my work week. I know the team are looked after quickly if they have an issue, and I get all the advice and guidance…”

    Jamie Waldegrave

    COO/CFO, Urban Logistics

    CloudTango Review

  • “The advice we've had from Sereno means we can make informed decisions about what our company actually needs and we know we can implement changes easily.”

    Alice Lees

    Hutton Consulting

    CloudTango Review

  • “Sereno IT provided a solution that perfectly aligned with our needs. Not only did they help us save on costs, but they also ensured our systems are secure and…”

    Nigel Shearsby

    Statons Estate Agents

    CloudTango Review

  • “We've been working with Sereno IT for a year now and continue to be impressed by their forward-thinking approach.”

    Katie Sexton

    Archio Ltd

    CloudTango Review

  • “Sereno are an innovative IT company who make solving your IT issues quick and simple with their vast knowledge.”

    Jo Nauman

    AKT Productions Limited

    CloudTango Review

  • “We have been working with Sereno for around a year and half now, and the support they've provided has been truly invaluable to our business.”

    Fay Allen

    Greencore Homes Ltd

    CloudTango Review

  • “We've been working with SERENO IT and are very happy with their service. Communication is always smooth and efficient, and their team is extremely helpful and…”

    Aziz Selcuk Tuncer

    Ant Yapi UK Ltd

    CloudTango Review

  • “Reliable, Responsive, and Proactive — A True IT Partner. We switched to Sereno after experiencing repeated delays and poor communication from our previous IT…”

    Nisha Patel

    Strata Property Group Ltd

    CloudTango Review

  • “We have worked with Sereno for a couple of years and have been really pleased with them, they are much better than our previous IT support.”

    Justin Elvey

    Director, Big Potato Limited

    CloudTango Review

  • 5-star rated on Google and CloudTango

  • 75+

    Companies and 2,300+ people supported

  • 98%

    Client retention since inception, with zero quality-related churn

  • 100%

    Staff retention last year, so you work with the same accountable team

  • Growing

    We helped our clients grow 14% on average last year

The Sereno difference

What you get from partnering with Sereno IT

  • Dependable support just around the corner

    While we can fix 75% of IT issues remotely within an hour, some situations still require on-site technical support. As a local provider, Sereno offers scheduled on-site visits whenever needed. We are based within easy reach of Farringdon station, so you can feel confident knowing your support team is nearby.

  • Security-first IT partner

    We support businesses by delivering comprehensive cybersecurity services, which include regular security assessments, encryption, firewalls, multi-factor authentication, and other measures to protect your business against modern threats. Sereno is Cyber Essentials Plus certified, demonstrating our strong cyber security policies and procedures.

  • Industry-focused solutions

    Sereno has extensive experience providing IT support to businesses across a variety of industries, including media, insurance, financial services, real estate, manufacturing, construction, and others. Our IT support services are tailored to the unique needs of each sector to ensure the efficiency of your business operations.

  • IT support tailored to your needs

    Sereno offers both fully managed and co-managed IT support in Farringdon. Whether you need complete end-to-end support or additional assistance for your existing IT department, we have you covered. Partnering with Sereno is also about scalability. Trusted by 75+ growing businesses across London, our solutions are designed to grow with you.

  • Keeping you one step ahead

    We take a proactive approach to IT support, which means handling potential technical issues before they escalate and cause downtime. Instead of waiting for issues to arise, we actively monitor your IT systems, look out for early warning signs, and proactively address them before they turn into major disruptions.

  • Full-scale IT support

    We're a one-stop provider offering comprehensive IT support in Farringdon, covering all the essential needs of modern businesses. Sereno delivers end-to-end services that include infrastructure setup, hardware and software procurement, VoIP and telephony, cyber security, cloud solutions, disaster recovery, and more.

  • Service built around your experience

    Instead of measuring performance against standard SLAs, we prioritise your actual experience working with Sereno. For this, we collect feedback from your team to calculate a Partner Experience (PX) score. If the score drops below 95%, we develop a customised plan to improve our service. If we still fail to meet your expectations, you have the option to end the partnership.

Start a conversation with our IT support Farringdon specialists today.

Book a 1-1 discovery call

Industries

Experience in Various Industries

At Sereno, we understand that every industry has its own unique information technology challenges and requirements. As a go-to IT support company in London, we tailor our business support services to meet the specific needs of each sector.

IT support across London

Unlock greater productivity, improved online security, and cost savings with Sereno.

Talk to an IT Advisor

Frequently Asked Questions

Yes, Sereno provides a co-managed support option to complement your internal team's efforts. We work alongside your in-house staff to fill skill gaps, handle overflow work, support your operations during staff absences, and provide technical assistance with tasks requiring niche expertise.

Partnering with an IT support company in Farringdon means fast, reliable support when you need it including emergency on-site assistance if required. Also, providers familiar with the area understand the specific business landscape and can tailor services accordingly.

When choosing an IT support partner, look beyond just quick fixes. Key things to consider:

  • Proactive approach: Do they prevent issues or just react to them?
  • Expertise & certifications: Can they handle your specific systems and security needs?
  • Response and resolution times: Check actual metrics, not just promises.
  • Scalability: Will they support your growth without hidden costs or limitations?
  • Transparency: Do they provide clear reporting and strategic advice, not just tickets closed?

Ultimately, choose a partner who acts as an extension of your business, not just a helpdesk.

In most cases, no. Outsourced IT support is usually more cost-effective than maintaining a full in-house team. With outsourcing, you pay for the services you need without the overhead of salaries, employee benefits, ongoing training, office space, management time, or recruitment costs. In addition to better control over your costs, outsourcing provides you with access to broader expertise, which often translates to improved system efficiency and long-term business continuity.

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What's Next For You?

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Let's talk

Any questions?

Question not answered yet? Whether it's about our pricing, services or processes, we're here to answer any question you might have. Just drop us a line or book your 1-1 discovery call to connect at your preferred time.

What we'll cover on the call

  • How IT is handled across your Farringdon team today, and where it creates friction
  • Response times and on-site cover, what local support really means for a Farringdon business
  • Security, compliance (GDPR/FCA) and where your risks currently stand
  • Whether your current setup supports or slows your growth
  • Clear, actionable next steps you can use straight away

We'll get back to you within 60 minutes during business hours.

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