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Gain clarity & control over your IT expenses

Free IT invoice review

Scheduling a free IT invoice review with Sereno IT is easy, simply fill in your details and our team will be in touch to arrange a review. You can also schedule a time at your convenience using our online calendar tool.

Free invoice review

See if you're overpaying

Book a free review of your current IT invoice — no cost, no obligation, just clear next steps.

  • 5.0 on Google and CloudTango from verified business reviews.
  • Average first response under 15 minutes.
  • Customer Experience Score ≥ 98%.
  • Award-winning London company, recognised by SME Business Awards 2026.

Thinking of switching?

Switching IT company is much easier than you think

Staying with a poor IT company because you're afraid to move away is no longer an acceptable excuse. Here we debunk 9 IT switching fears vs realities. And for a stress-free transition, download our handy switching checklist where we outline everything you need to prepare for.

  • A breakdown of what to check before switching
  • What to prepare for during the switching process
  • What to expect and confirm afterwards
Download free copy
Cover and content preview of Sereno's Ultimate IT Switching Checklist

Ready to switch?

Switching IT to Sereno is quick and easy

Looking to move away from your old IT provider, but not sure how? We're here to guide you through the process and answer any question you might have. Hover a step to see what's involved.

  1. Step 1

    We learn about your business

    We'll get to know you and your business's specific requirements and then discuss how our IT support can help.

  2. Step 2

    Stress-free onboarding

    We'll manage the entire process, liaising directly with your previous IT partner to ensure a smooth transition.

  3. Step 3

    Comprehensive IT audit

    We'll assess your IT setup, interview stakeholders, and provide an IT roadmap to ensure success.

  4. Step 4

    Always on-hand

    Once you've partnered with us, we'll always be there to solve your IT issues and provide strategic IT consultancy.

Ready to switch, or just have a question? Contact us today.

Our Happy Clients

Google Reviews

70 Google reviews

Write a review
  • Dominik

    8 months ago

    We have partnered with Sereno on a range of IT projects and appointed them as our managed IT services provider and the experience has been exceptional from the…

  • Jo Joynes

    a year ago

    Sereno IT are innovative in their approach to IT support. We moved to Sereno IT in Jan 2023 and have not looked back.

  • AJ Shazad

    a year ago

    I have known Sereno (and their previous business) since 2016 as they are the IT solutions providers of our private credit fund with complex operations.

  • Tim Field

    a year ago

    Great company, very efficient with some wonderful individuals supporting

  • Scott Simmons

    a year ago

    We have used Sereno for our IT support since May 2023 and find the team to be quick, informative and clear in terms of describing any work carried out to…

  • Adam Wright

    a year ago

    We've been working with Sereno for 18 months now and have been impressed by their solution oriented approach.

  • MB

    a year ago

    Great service, rapid response time, friendly, professional technicians - couldn't be better. Very glad we switched providers.

  • Daljit Sumal

    a year ago

    Amazing service as always. Had a few queries which were dealt with swiftly and calmly.

  • Kevin Williams

    a year ago

    Sereno have always responded quickly to our requests/issues. Very polite and professional staff who keep you informed of progress of any problem solutions…

  • Richard Martin

    a year ago

    My company moved to Sereno IT over the new year and we have found the process not only to be painless but i would describe it as enjoyable.

  • Annabelle Pugh

    2 years ago

    We have been clients of Sereno IT's since summer 2023 and we have been extremely happy with the service we have received to date.

  • Dana Ozola

    2 years ago

    These guys are new in the market, but they provide outstanding service. What is important to our company, that they comprehend hierarchy of team and therefore…

  • John Holmes

    2 years ago

    We have been a customer of Sereno since Summer 2023 and the experience since has been overwhelmingly positive.

  • Alexander Moss

    2 years ago

    Great company, full of energy and very attentive to our needs. You really get a personalised service, with the technical ability of a much larger company.

  • James Goodwin

    2 years ago

    My business has recently adopted Sereno IT Support as our ITSM partner over the last quarter.

  • Madeleine Barley

    2 years ago

    Excellent, speedy, friendly and very 'human' service. Intuitive and easy to use platform.

  • Chris Needham

    3 years ago

    I've had the pleasure of working with Sereno for several months now, they are honestly absolutely fantastic.

  • shima

    5 months ago

    Sereno is the most reliable IT support team

CloudTango Reviews
  • “Sereno have been a reliable and valued partner, with a fantastic team of highly responsive and capable technicians, backed by proactive and forward-thinking leadership.”

    John Holmes

    IT Manager, Oikos Storage Ltd

    CloudTango Review

  • “After a couple of challenging years with our previous IT support company, moving to Sereno IT in 2024 has been one of the best business decisions we've made.”

    Joanna Socko

    Franklyn James

    CloudTango Review

  • “IT is no longer a burden or even a part of my work week. I know the team are looked after quickly if they have an issue, and I get all the advice and guidance…”

    Jamie Waldegrave

    COO/CFO, Urban Logistics

    CloudTango Review

  • “The advice we've had from Sereno means we can make informed decisions about what our company actually needs and we know we can implement changes easily.”

    Alice Lees

    Hutton Consulting

    CloudTango Review

  • “Sereno IT provided a solution that perfectly aligned with our needs. Not only did they help us save on costs, but they also ensured our systems are secure and…”

    Nigel Shearsby

    Statons Estate Agents

    CloudTango Review

  • “We've been working with Sereno IT for a year now and continue to be impressed by their forward-thinking approach.”

    Katie Sexton

    Archio Ltd

    CloudTango Review

  • “Sereno are an innovative IT company who make solving your IT issues quick and simple with their vast knowledge.”

    Jo Nauman

    AKT Productions Limited

    CloudTango Review

  • “We have been working with Sereno for around a year and half now, and the support they've provided has been truly invaluable to our business.”

    Fay Allen

    Greencore Homes Ltd

    CloudTango Review

  • “We've been working with SERENO IT and are very happy with their service. Communication is always smooth and efficient, and their team is extremely helpful and…”

    Aziz Selcuk Tuncer

    Ant Yapi UK Ltd

    CloudTango Review

  • “Reliable, Responsive, and Proactive — A True IT Partner. We switched to Sereno after experiencing repeated delays and poor communication from our previous IT…”

    Nisha Patel

    Strata Property Group Ltd

    CloudTango Review

  • “We have worked with Sereno for a couple of years and have been really pleased with them, they are much better than our previous IT support.”

    Justin Elvey

    Director, Big Potato Limited

    CloudTango Review

  • 5-star rated on Google and CloudTango

  • 75+

    Companies and 2,300+ people supported

  • 98%

    Client retention since inception, with zero quality-related churn

  • 100%

    Staff retention last year, so you work with the same accountable team

  • Growing

    We helped our clients grow 14% on average last year

Let's talk

Any questions?

Question not answered yet? Whether it's about our pricing, services or processes, we're here to answer any question you might have. Just drop us a line or schedule your 1-1 discovery call.

What we'll cover on the call

  • How IT is currently handled and where it creates friction
  • Recurring issues, ownership gaps, or security concerns
  • Whether your IT setup supports or slows your growth
  • What fully owned IT would look like for your business
  • Clear, actionable next steps you can use straight away

We'll get back to you within 60 minutes during business hours.