IT Insights – Sereno IT Support – Page 8
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News Company News & Case Studies
London IT Support Company Sereno achieves Cyber Essentials Plus certification.
Sereno IT has been awarded Cyber Essentials Plus certification, independently verified by IASME across around 1,000 digital assets, demonstrating robust protection against cyber threats.
ReadSereno IT Support Team · 2 min read -
News Company News & Case Studies
Sereno IT Named one of UK’s 50 Best Managed IT Companies
In only its first year of operation, Sereno IT has been named one of Britain's 50 best managed IT companies, recognised across 12 key areas of business practice by Technoplanet.
ReadSereno IT Support Team · 1 min read -
Guide Managed IT Support
The 6 Mistakes Your IT Support Company is Making
Poor IT support isn't usually down to bad engineers, it's down to how providers run their businesses. Here are six structural mistakes that lead to unreliable service, and what good looks like instead.
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Michael Johnson · 9 min read -
Company Company News & Case Studies
IT Support in 2024 | 9 ways we improved your service while saving you money
At Sereno, our business model is centred around the concept of working smarter. Learn how we improved IT service while saving you money.
Read Michael Johnson · 5 min read -
Guide Managed IT Support
10 Tell-Tale Signs Your IT Support May Be Headed for Trouble
Ten concrete warning signs that your IT support is quietly declining, from high engineer turnover and slow response times to a provider that stopped meeting with you altogether.
Read Michael Johnson · 12 min read -
Explainer Hardware & Devices
Dual monitor setup for work – Is it really worth it?
Working from home, in the office, or hybrid, do you have the right monitor setup? Here's whether a dual-monitor setup is really worth it, and the other kit that boosts productivity wherever you work.
ReadSereno IT Support Team · 3 min read -
Explainer Microsoft 365
Exploring Microsoft Intune: What it is and how to use it
Microsoft Intune is a cloud-based device management platform that lets you control which devices access company data, enforce security policies, and wipe data remotely, whether you run a company-owned fleet or allow BYOD.
ReadSahaj Arrora · 4 min read -
Guide IT Strategy
How to Use Technology to Combat the Great Resignation
Retaining employees has always mattered, but it's getting harder amid economic instability, rising costs and more remote opportunities. Here's how the right IT keeps your team engaged, and reduces churn.
ReadSereno IT Support Team · 6 min read -
News IT Strategy
Microsoft global price increase 2023 – 9% increase for UK Microsoft partners
Microsoft began 'pricing alignment' in April 2023 to bring local-currency pricing in line with the US Dollar, meaning a 9% rise for UK companies. Here's what changed and how to avoid overpaying.
ReadSereno IT Support Team · 3 min read -
Opinion Managed IT Support
Why Advice is the most important element of an IT Support service
Proactive maintenance keeps systems running, but actionable, business-aware advice is what separates a reactive technician from a true IT partner. Here's what that looks like in practice.
Read Michael Johnson · 8 min read -
FAQ Managed IT Support
Thinking about switching IT provider, but don't want to speak to a sales person? Here are the top 10 FAQ's about Sereno IT
Every question prospects ask in a first conversation, pricing, what's included, how the transition works, and what sets Sereno apart, answered openly, without the sales pitch.
Read Michael Johnson · 14 min read
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