IT Insights – Sereno IT Support – Page 6
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Showing 61–72 of 95 articles
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Explainer Managed IT Support
IT Support vs. Help Desk: What Are The Differences?
IT support and help desk both handle technical problems, but they serve very different purposes. Understanding the distinction helps you choose the right mix of services for your business.
ReadSereno IT Support Team · 5 min read -
Explainer Cyber Security
Your Emails Are at Risk: How MDR SOC Keeps Microsoft 365 Safe 24/7
Email is the most common entry point for cyberattacks, and Microsoft 365's interconnected ecosystem makes it a particularly valuable target. MDR SOC adds the layer of protection that spam filters and MFA alone can't provide.
ReadSereno IT Support Team · 7 min read -
Guide Microsoft 365
Exploring Microsoft 365: 10 Collaboration Tools that Increase Productivity
The Microsoft 365 suite contains far more than email and Office apps, it includes a set of collaboration tools that are designed to work together and solve the most common productivity friction points in a modern workplace.
ReadSahaj Arrora · 5 min read -
Explainer Cloud & Infrastructure
The Truth About Cloud Storage For SMBs: Debunking The Misconceptions And Embracing The Future
Cloud storage is hugely popular, yet a handful of stubborn myths still stop some SMBs from reaping the benefits. Here's the truth behind the five most common misconceptions.
ReadSereno IT Support Team · 4 min read -
Guide Cyber Security
Employee cybersecurity training: What your business needs to know
Antivirus and firewalls protect your systems. Employee training protects your people, and your people are the most common way attackers get in. Here's what effective training looks like.
ReadSereno IT Support Team · 8 min read -
Guide Compliance & Risk
Shielding Your Business: The importance of having an IT Security Policy
Read about the dangers of not having an IT security policy in place, and why implementing a multi-layered one is essential to protect your business against cyber-attacks.
ReadReymart David · 8 min read -
Checklist Cyber Security
My email has been hacked! What should I do next?
A hacked email account can expose your contacts, finances, and business data within hours. Here's how to confirm it's happened, contain the damage immediately, and prevent it from recurring.
ReadSereno IT Support Team · 10 min read -
Guide IT Strategy
A comprehensive IT Guide for Startups
In this comprehensive IT guide, we'll walk you through the essential considerations and steps for choosing and setting up your business IT environment.
ReadSereno IT Support Team · 7 min read -
Guide Cyber Security
Keeping data secure when working with freelancers & external consultants
Freelancers and contractors need access to your systems and data, but they don't fit inside your usual security perimeter. Here are five Microsoft 365 approaches that balance collaboration with control.
ReadSereno IT Support Team · 6 min read -
Guide Cyber Security
Mobile device security threats that businesses like yours face in 2023
Phones go everywhere, the office, the train, on holiday, which makes them one of the easiest ways into your business. Here are the mobile threats that matter most, and the practical steps to lock them down.
ReadSereno IT Support Team · 7 min read -
Glossary Managed IT Support
Cracking the MSP Jargon: 50 Key Managed IT Support Services (MSP) Terms Explained
50 managed IT terms translated into plain English, from Active Directory to WAN, so you can talk to your IT provider as a peer and make better decisions for your business.
ReadSereno IT Support Team · 16 min read -
News Cyber Security
New Google and Yahoo email requirements – don't let your emails get blocked!
From February 2024, Google and Yahoo require SPF, DKIM, and DMARC authentication for senders exceeding 5,000 daily emails. Businesses that don't comply risk their emails being blocked or marked as spam.
ReadSereno IT Support Team · 1 min read
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