IT Insights – Sereno IT Support – Page 5
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Guide Managed IT Support
The Shift from Reactive IT Support to Proactive IT Support
Still relying on reactive IT support? Discover why it's time to switch to a proactive model and learn how to transition smoothly.
ReadSereno IT Support Team · 5 min read -
Case study Company News & Case Studies
The IT Relationship Hutton Consulting Was Looking For
How a fast-paced firm supporting finance and tech clients improved IT security, support, and strategy, see why they chose Sereno as a long-term partner.
ReadSereno IT Support Team · 2 min read -
Checklist Business Operations
Spring Clean Your IT: 7 Hidden Tech Fixes to Tidy Up
Spring cleaning usually means the cupboards or the inbox, but your IT setup is often the last thing anyone checks, and the first to cause issues when left untouched. Here are seven overlooked areas to tidy up.
ReadEric Ryan · 4 min read -
Guide IT Strategy
How to reduce IT costs and business costs in 2025
A tried-and-tested method for reducing IT costs, cutting business expenses and raising profits, with practical examples of IT cost optimisation you can act on right now.
ReadSereno IT Support Team · 5 min read -
Explainer Business Operations
How Can IT Support Automation Benefit Businesses?
IT support automation isn't about replacing IT teams, it's about making their jobs easier. By handling repetitive tasks like password resets and ticket routing, it frees IT professionals for complex work while users get fast, efficient service.
ReadEric Ryan · 5 min read -
Guide Business Operations
How to Improve IT Support Ticketing Systems for Faster Resolutions
Most IT ticketing systems leak time, lost tickets, slow responses, frustrated users. Here are seven practical fixes to speed up resolutions, cut ticket volume, and lift satisfaction.
ReadEric Ryan · 4 min read -
Case study Company News & Case Studies
How Statons Estate Agent Transformed Operations with Microsoft 365
Discover how Sereno IT Support delivered reliable IT services and proactive technology consultancy to a property investment company, enhancing operational efficiency and long-term IT strategy.
ReadSereno IT Support Team · 3 min read -
Opinion Managed IT Support
Big Investors Are Taking Over Your IT Company, and It's Bad News for You
Private equity firms completed 620 IT services deals in the UK in 2024 alone, and 66% were PE-backed. Here's what that consolidation wave means for SMEs relying on smaller, independent IT providers.
ReadSereno IT Support Team · 10 min read -
Explainer Hardware & Devices
How Much RAM Do I Need for My Business Laptop?
Discover how much RAM you need for your business laptop. We explain 8GB vs 16GB, why 16GB is now the standard, and the best 16GB laptops for business.
ReadReymart David · 4 min read -
Opinion Managed IT Support
Why is your IT invoice always incorrect?
IT billing is built on moving targets, headcounts change, devices get swapped, licences drift. Here is why inaccuracies are so common, and how they can be eliminated entirely.
Read
Michael Johnson · 3 min read -
Guide IT Strategy
Google Workspace Price Hike 2025: Impact & Cost-Saving Tips
In March 2025, Google is rolling out a major price hike for Google Workspace. If your business relies on it for email, file storage and collaboration, you could be paying significantly more, here's why, and how to keep costs under control.
ReadSereno IT Support Team · 3 min read -
Guide Managed IT Support
How to Choose The Right IT Support Model
Five distinct IT support models exist, from break-fix to fully managed services, and the right choice depends on your business size, IT complexity, and appetite for cost predictability.
ReadSereno IT Support Team · 4 min read
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