IT Insights – Sereno IT Support – Page 3
All articles
Showing 25–36 of 92 articles
-
Explainer Remote & Hybrid Work
Do I need to use a VPN for remote work?
Working from cafés, hotels and home routers means business data crosses networks you don't control. A VPN is the simplest way to close that gap, here's what it actually does, when your team really needs one, and how to choose a provider that fits the business.
ReadSahaj Arrora · 7 min read -
Guide Managed IT Support
The Shift from Reactive IT Support to Proactive IT Support
Still relying on reactive IT support? Discover why it's time to switch to a proactive model and learn how to transition smoothly.
ReadSereno IT Support Team · 5 min read -
Case study Company News & Case Studies
The IT Relationship Hutton Consulting Was Looking For
How a fast-paced firm supporting finance and tech clients improved IT security, support, and strategy, see why they chose Sereno as a long-term partner.
ReadSereno IT Support Team · 2 min read -
Guide Managed IT Support
Tips on How To Choose an IT Support Company
With dozens of IT providers to choose from, the decision isn't just about price, it's about finding a partner that understands your business and can grow with you.
ReadSereno IT Support Team · 5 min read -
Opinion Managed IT Support
Independent vs. Investor-Owned IT Support: Real Case Studies
Private equity is reshaping the UK IT support market, and SMEs are often the last to find out their provider has changed hands. Here's what the buyout trail looks like, and how to choose a partner that won't prioritise investors over your business.
ReadSereno IT Support Team · 6 min read -
Checklist Business Operations
Spring Clean Your IT: 7 Hidden Tech Fixes to Tidy Up
Spring cleaning usually means the cupboards or the inbox, but your IT setup is often the last thing anyone checks, and the first to cause issues when left untouched. Here are seven overlooked areas to tidy up.
ReadEric Ryan · 4 min read -
Explainer Business Operations
How Can IT Support Automation Benefit Businesses?
IT support automation isn't about replacing IT teams, it's about making their jobs easier. By handling repetitive tasks like password resets and ticket routing, it frees IT professionals for complex work while users get fast, efficient service.
ReadEric Ryan · 5 min read -
Guide Business Operations
How to Improve IT Support Ticketing Systems for Faster Resolutions
Most IT ticketing systems leak time, lost tickets, slow responses, frustrated users. Here are seven practical fixes to speed up resolutions, cut ticket volume, and lift satisfaction.
ReadEric Ryan · 4 min read -
Case study Company News & Case Studies
How Statons Estate Agent Transformed Operations with Microsoft 365
Discover how Sereno IT Support delivered reliable IT services and proactive technology consultancy to a property investment company, enhancing operational efficiency and long-term IT strategy.
ReadSereno IT Support Team · 3 min read -
Opinion Managed IT Support
Big Investors Are Taking Over Your IT Company, and It's Bad News for You
Private equity firms completed 620 IT services deals in the UK in 2024 alone, and 66% were PE-backed. Here's what that consolidation wave means for SMEs relying on smaller, independent IT providers.
ReadSereno IT Support Team · 10 min read -
Explainer Hardware & Devices
How Much RAM Do I Need for My Business Laptop?
Discover how much RAM you need for your business laptop. We explain 8GB vs 16GB, why 16GB is now the standard, and the best 16GB laptops for business.
ReadReymart David · 4 min read -
Guide IT Strategy
Google Workspace Price Hike 2025: Impact & Cost-Saving Tips
In March 2025, Google is rolling out a major price hike for Google Workspace. If your business relies on it for email, file storage and collaboration, you could be paying significantly more, here's why, and how to keep costs under control.
ReadSereno IT Support Team · 3 min read
No matching articles
Try a different category or search term.
Reading because something feels wrong with your IT?
If recurring issues, slow responses, poor visibility or security concerns are making IT harder than it should be, we can help you understand what needs to change.