IT Insights – Sereno IT Support – Page 7
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Company Company News & Case Studies
Celebrating One Year of Technological Brilliance at Sereno IT!
We're thrilled to announce that Sereno IT is celebrating its first year of revolutionising the IT support landscape!
ReadSereno IT Support Team · 3 min read -
News Company News & Case Studies
Sereno Welcomes Mit Patel as New Chairman, Igniting New Chapter of Growth and Success
Sereno IT announces the appointment of Mit Patel as Chairman, bringing two decades of IT industry leadership to guide the company's next phase of growth.
ReadSereno IT Support Team · 1 min read -
Guide Cyber Security
Don't Get Caught in the Net: Top Fishing Scam Types to Watch Out For
Phishing attacks have evolved well beyond suspicious emails. From voice calls to fake QR codes, here's a plain-language guide to the most common types, and how to spot each one.
ReadSereno IT Support Team · 10 min read -
Explainer Managed IT Support
What is IT support: benefits, types, and more
IT support is the difference between an issue fixed in minutes and hours of lost productivity. This guide covers what it does, what the five tiers mean in practice, and how to choose between in-house and outsourced.
ReadSereno IT Support Team · 11 min read -
Opinion Managed IT Support
Why traditional IT Support doesn’t work
Have you ever found yourself stuck in an IT support purgatory? If you’ve experienced these infuriating traditional IT Support, we are here to help!
Read
Michael Johnson · 4 min read -
Opinion Business Operations
Why your IT company always gets new starter setups wrong
A botched new-starter setup hits productivity, security and a new hire's first impression, all on day one. Here's why it goes wrong, and what a good process looks like.
ReadEric Ryan · 5 min read -
Explainer Cyber Security
Device-Level MDR SOC: The Missing Piece in Your Cybersecurity
70% of breaches originate at endpoints, the laptops and desktops your team uses every day. Device-level MDR SOC adds 24/7 monitoring and expert-led response at the endpoint level, where attacks most often begin.
ReadSereno IT Support Team · 10 min read -
Explainer Cyber Security
MDR Explained: Why Your Business Needs 24/7 SOC Protection In 2025
Managed Detection and Response (MDR) goes beyond traditional cybersecurity by actively hunting threats already inside your systems. 24/7, with human experts acting the moment something is confirmed.
ReadSereno IT Support Team · 7 min read -
Case study Company News & Case Studies
How Urban Logistics Transformed Operations with Microsoft 365
Discover how Sereno IT Support delivered reliable IT services and proactive technology consultancy to a property investment company, enhancing operational efficiency and long-term IT strategy.
ReadSereno IT Support Team · 3 min read -
Checklist Cyber Security
Tips on how to prevent phishing attacks in an organisation
Phishing remains one of the most common causes of business data breaches. This guide covers how to recognise the signs, what technical defences to put in place, and what employees need to know.
ReadSereno IT Support Team · 9 min read -
Guide Managed IT Support
Proactive IT support: why is it crucial?
Today, technology is critical to business operations, making reliable IT systems one of the primary business needs. The traditional reactive (or break-fix) support model isn’t able to fulfil this need properly, as businesses can’t afford to wait for IT issues to be fixed. This is where proactive IT support services turn things around.
Read Michael Johnson · 8 min read -
Guide IT Strategy
How to ensure your business’s spend on IT is an investment, and never an expense
An investment creates an asset and improves profits; an expense is just an operational cost. IT was long seen as the latter, here's how to make sure every pound you spend on IT is the former.
ReadSereno IT Support Team · 5 min read
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